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I am having trouble charging it. could I need a new battery?
I am having trouble charging it . could I need a new battery? … read more
Harry
Harry
2,217 satisfied customers
It won't charge. I am not very tech-savvy. Kindle fire. Less
I'm 81 years old & I may not be able to answer the questions. the kindle started out not holding a charge and now it doesn't light up at all. this is going on for 3 days… read more
Cris
Cris
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I tried to register on amazon account last night but
I tried to register on amazon account last night but something went wrong & I couldn't … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
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I have an older Kindle - not a Kindle Fire - and this
Hi, I have an older Kindle - not a Kindle Fire - and this morning it wouldn't turn on. I plugged it into the charger and the charging light won't go on either. … read more
info tech
info tech
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Vocational, Technical or Trade Scho
16,583 satisfied customers
I have two kindles,the last one isnt, the new one is a fire
the new one is a fire hd 6th generation the other is 2 or 3 years old, my newest one won't even turn on the older one is just afire … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I've had a kindle fire for about 3 or 4 years and I LIVE
hi. I've had a kindle fire for about 3 or 4 years and I LIVE with it. Mostly read books. Recently my husband gave me a paperweight. I called amazon help to set it up and they sent me to MCT. spent alm… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Sorry lost you.. my kindle will turn on and the screen comes
Sorry lost you.. my kindle will turn on and the screen comes up but it will not slide to open.… read more
Viet -MS Office Tech
Viet -MS Office Tech
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Bachelor's Degree
997 satisfied customers
I read that if nothing else works I should take of the back
I read that if nothing else works I should take of the back of my kindle fire 1st generation and reset the reset button. Where is it?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
MY KINDLE FIRE WAS BROUGHT ON DEC. 2011. IT HAVE STOPPED
MY KINDLE FIRE WAS BROUGHT ON DEC. 2011. IT HAVE STOPPED CHARGING THIS WEEK AND I USE THE ADAPTER . EVEN WITH A NEW ONE IT WON'T CHARGE. I HAVE ALWAYS TAKEN CARE OF MY KINDLE. I'M WONDERING IF YOU CAN… read more
Kriptokrit
Kriptokrit
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1,320 satisfied customers
After making sure my daughter-in-laws Kindle Fire is fully
After making sure my daughter-in-laws Kindle Fire is fully charged I turrned it on and it won't open up beyond a screen saying "Kindle Fire" with a light flashing through it. I have tried holding down… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My kindle fire turned off and I havent been able to turn it
My kindle fire turned off and I haven't been able to turn it back on. I charged up the battery but it still won't turn on. Could it be that it needs a new battery?… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
My Kindle Fire wont accept a charge for more than a couple
My Kindle Fire won't accept a charge for more than a couple of minutes. I have tried the re-boot by holding the on-off button for 20 seconds and then starting it up again. It won't immediately start c… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
I have just received my new Kindle FIRE. NOT INCLUDED IN BOX
I have just received my new Kindle FIRE. NOT INCLUDED IN BOX WAS THE QUICK START GUIDE. I CHARGED DEVICE OVERNIGHT, TOOK IT TO STARBUCK'S WI-FI SPOT AND REGISTERED THE DEVICE BUT COULD NOT FIND WHERE … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I accidently turned off my Fire when it asked me to type in
I accidently turned off my Fire when it asked me to type in what it had said as part of a security test. Now my Fire won't go onto my Verizon MI_FI. How do I get it to work again?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My Kindle fire will not come on. It is charged but the green
My Kindle fire will not come on. It is charged but the green light comes on for about 10 seconds then shuts off. I even plugged it in to the wall charger and it won't come on at all. What is wrong????… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I received my kindle fire for christmas. There have been no
I received my kindle fire for christmas. There have been no problems til today. It completely ran out of power, and it doesn't seem to be taking a charge. It won't even power up. What's wrong?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I purchased a new Kindle when they were available in Nov. 2011.
I purchased a new Kindle when they were available in Nov. 2011. It won't turn on now or off.. there is a screen display all the time. I can plug it into my computer to charge, but only the charging li… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I recently purchased my Kindle Fire. While using it today,
I recently purchased my Kindle Fire. While using it today, it turned off without warning and now will not turn back on. I have had it charging for an hour now and it still will not turn on. What could… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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