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I'm having trouble with my kindle fire. It's frozen. I've
I'm having trouble with my kindle fire. It's frozen. I've turned it off several times. The last time overnight. Still frozen when I turned back on the next morning.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
i have a new kindle voyage. Just trying to get started and
i have a new kindle voyage. Just trying to get started and my screen is frozen on one of the information pages. Tried turning it on and off a few times. Fully charged, but with a frozen screen.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi there. the bottom half of my kindle screen is frozen.
Hi there. the bottom half of my kindle screen is frozen. I haven't used it for a while and once it had be charged the top half of the screen is okay but the bottom half is frozen. I've tried to re boo… read more
info tech
info tech
Technician
16,745 satisfied customers
My nook hd is frozen black. It turns on, but the screen is
My nook hd is frozen black. It turns on, but the screen is completely blank. I've tried powering it down and holding down the power button and "n" button at the same time. Nothing has worked.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle has frozen (kindle keyboard). I have tried holding
My kindle has frozen (kindle keyboard). I have tried holding the on/off switch for up to 30 seconds and pressing the reset button with the tip of a paperclip and neither action has cleared me screen. … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
i tried to buy a book,which i do all the time. it says my credit
i tried to buy a book,which i do all the time. it says my credit card expired which it did not. now the screen is frozen on that notice. what shuld i do?… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
My kindle has the screen frozen. I have followed the 20 second
My kindle has the screen frozen. I have followed the 20 second reboot several times to no avail.… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I dropped my kindle and screen is messed up tried holding on
I dropped my kindle and screen is messed up tried holding on off button for 15 seconds and tried to recharge iut but still messed up… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I just purchased Kindle on Saturday, yesterday (Wednesday)
I just purchased Kindle on Saturday, yesterday (Wednesday) it locked up. It is fully charged. When I turn it on it is keeping the time but the screen is frozen, within seconds it shuts off...Help!… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My screen wont move. I set the alarm clock and when it went
My screen won't move. I set the alarm clock and when it went off at the time I set it for I couldn't get it to stop, it finally ran itself down and went off, I try to change screens but it won't let m… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
The screen on my Kindle Fire is frozen. Was working fine yesterday,
The screen on my Kindle Fire is frozen. Was working fine yesterday, plugged it into my charger last nite, tried to start it this morning and the bar that opens everything wouldn't stream across the sc… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
How do i resolve a probelm with a frozen kindle screen. The
How do i resolve a probelm with a frozen kindle screen. The screen has been frozen for a few months. It is frozen with the USB charge via computer symbol. I cannot turn it on or off it is just frozen… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
my kindle touch is frozen. after pressing reset button for
my kindle touch is frozen. after pressing reset button for 20 seconds, it is still frozen. it can go into screensaver mode, but when i press the button again, it shows the header of the book, time and… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle froze during a game that I have played many times.
My Kindle froze during a game that I have played many times. The Kindle was fully charged. I am unable to change screens or shut down the kindle. It is completely frozen.… read more
PramitP
PramitP
Self-Employed
Diploma
929 satisfied customers
nook tablet email setup screen is frozen at "checking incoming
nook tablet email setup screen is frozen at "checking incoming server settings..."; device does not respond to 'cabcel...… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
my kindle screen is frozen on a page and will not move on from
my kindle screen is frozen on a page and will not move on from it. When i move the page it looks as if it is moving on but the screen is frozen (looks imprinted) into screen?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle is not functioning at this time. I attempted to order
My kindle is not functioning at this time. I attempted to order a book and the screen states that a wi fi connection is required to complete this task. the kindle will not turn off or on and is frozen… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
My new kindle 3g (two weeks old) will not restart. The screen
My new kindle 3g (two weeks old) will not restart. The screen is frozen. It is fully charged and not connected to charger. I have attempted to "reboot" it (the thirty second on switch procedure multip… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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