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info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 14786
Experience:  E-Reader Expert
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When I try to open the Nook - it won't let me.

Customer Question

When I try to open the Nook - it won't let me.
Submitted: 1 year ago.
Category: E-Readers
Expert:  info tech replied 1 year ago.



Please reset the nook by holding down the on/off switch for 40 seconds (use a watch to time) ignore any messages the nook may display, then release your finger the nook should reboot and re-load the operating system, you may have to do this both on and off the charger and upto 4 times before it resets.

Let me know if you need more help

A positive rating is appreciated thank you



Customer: replied 1 year ago.
Thanks for the help. I really didn't know what to do. It is refreshing to get the answer that you need so quickly. I appreciate it. Thanks again.
Expert:  info tech replied 1 year ago.

Your Welcome

Please remember the rating.....there will be a rating bar of stars at the top of the page thanks again