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Ask Viet - E-reader Tech Your Own Question
Viet - E-reader Tech
Viet - E-reader Tech, Technician
Category: E-Readers
Satisfied Customers: 37463
Experience:  Troubleshoot issues with E-readers.
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My credit card expired. When I went on line to update the

Customer Question

My credit card expired. When I went on line to update the expiry date for some unknown reason it went into my wife's amazon account and I do not seem to have an account. My kindle has the name of reuben's Kindle. Can you please assist. I am in Melbourne, Ausralia
Submitted: 1 year ago.
Category: E-Readers
Expert:  Viet - E-reader Tech replied 1 year ago.


I'm sorry about the issue. What's the model of your Kindle?

You need to sign in with the exact email address as registered on the Kindle. On the Kindle, you can go to the Registration / Account option in order to confirm your email address.

Then go to the website below:

, and sign in your Amazon account with that email address (if you forgot your Amazon account password, then use the Forgot password ***** at the above website)

, then click on Settings, then click on Edit Payment Method and continue there.

Please reply at the box below to continue troubleshooting. Thank you.