Ask an E-Readers Question, Get an Answer ASAP!
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Unfortunately, I have no way of knowing what prior customers conversation you may have been reading. We need to take each situation on a case by case basis - please provide a full description of the problem, make/model of the device, etc.