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Aric
Aric, Technician
Category: E-Readers
Satisfied Customers: 44948
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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I have a Kindle Paperwhite that is not holding a charge.

Customer Question

I have a Kindle Paperwhite that is not holding a charge. Where can I get the battery replaced!
Submitted: 1 year ago.
Category: E-Readers
Expert:  Aric replied 1 year ago.

Hello, An authorized service provider that can replace the battery is at the link below:

http://www.missionrepair.com

You need to mail it out to them in order to repair it though. If you want to repair it yourself, I will locate a company that sels the battery and the toolkit along with a video showing you how to do this if you'd like.

Let me know.

Expert:  Aric replied 1 year ago.

You would need to also find out if you have a Paperwhite 1st or 2nd Generation. The battery kits and videos for both are at the links below (respectively):

http://www.newpower99.com/ProductDetails.asp?ProductCode=Amazon%20Kindle%20EY21&gdftrk=gdfV22182_a_7c573_a_7c12601_a_7cAmazon_a2s_Kindle_a2s_EY21&gclid=CjwKEAiAstCyBRDiqu75hvnX82kSJACgYI_Q_SZirouePuEX1pVvPVN-_4Bfcd7CjbHmFb8ZMDSUrRoCglPw_wcB

http://www.newpower99.com/ProductDetails.asp?ProductCode=Kindle-Paperwhite-2nd-Gen&gdftrk=gdfV22182_a_7c573_a_7c12601_a_7cKindle_d_Paperwhite_d_2nd_d_Gen&gclid=CjwKEAiAstCyBRDiqu75hvnX82kSJACgYI_QodJDXNLW8AOEUccLQpel22RRVtIK1TU9MLYk4I4zKRoCLdfw_wcB

If you need further assistance let me know. Please do not forget to click the 5 STAR RATING, at the top of the page for my efforts. It is my livelihood and you can follow up at any time if needed.

Expert:  Aric replied 1 year ago.

Do you need further assistance with this?
If not, could you please click the 5 STAR RATING, at the top of the page for my efforts? It is my livelihood and you can follow up at any time if needed.