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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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My name isalice durkee .I have a account with amazon to down

Customer Question

my name isalice durkee .I have a account with amazon to down load books to my reader .I have tried and canot to to sign in I forgot my pass word .if I make and other account will I be charged twice.
Submitted: 1 year ago.
Category: E-Readers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

You will need to reset your account.

Do not make a new one, if you do you won't have access to any of your prior purchases, and you would have to buy everything again.

Click here: