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Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 36881
Experience:  Avid repairer and trouble shooter of E-Readers
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I dropped my kindle and can't get it to turn back on. Can I

Customer Question

I dropped my kindle and can't get it to turn back on. Can I download book on iPad?
Submitted: 1 year ago.
Category: E-Readers
Expert:  Richard replied 1 year ago.

Hi there and welcome

you can on the iPad but first Ill see if I can get the Kindle working

Remove the charger from the Kindle and hold the power button to off for 35 seconds.

Release, then connect the charger and try to turn on the Kindle.

Let me know the results please

Thank you

Expert:  Richard replied 1 year ago.

If it still does not come on then you can on the iPad go to the App Store and search for and install the Kindle App.

Then open it and register with the same amazon account you used on your Kindle and you will have access to your books on your iPad.

If you would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you