How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask info tech Your Own Question
info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 14756
Experience:  E-Reader Expert
Type Your E-Readers Question Here...
info tech is online now
A new question is answered every 9 seconds

My kindle isn't taking a charge

Customer Question

My kindle isn't taking a charge
Submitted: 1 year ago.
Category: E-Readers
Expert:  info tech replied 1 year ago.



Please reset the kindle by holding down the on/off switch for 40 seconds (use a watch to time)then release your finger, the kindle will reboot and reload the operating system it should then be OK, you may need to do this 3 or 4 times both on and off the charger.

Let me know how this works out

A positive rating is appreciated thank you there will be a rating band with this post thanks again



Expert:  info tech replied 1 year ago.

Do you still require any more help with this please?