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Ask Aric Your Own Question
Aric, Technician
Category: E-Readers
Satisfied Customers: 44677
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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I have the original kindle. I can not re-charge it. Do I

Customer Question

I have the original kindle. I can not re-charge it. Do I need a new battery?
Submitted: 1 year ago.
Category: E-Readers
Expert:  Aric replied 1 year ago.

Hello, Does the green light come on when you plug it into the charger?

Also, have you tried another charger cable?

Can you get me the model number off the back of the Kindle?

Expert:  Aric replied 1 year ago.

Do you need assistance with this? I can help you, but I need some more information to provide you with an accurate answer.

Customer: replied 1 year ago.
I got it to come on by sliding the turn on bar and held it. It finally came on. Thank you.
Expert:  Aric replied 1 year ago.

Excellent and glad to hear that. This would mean the processor was locked, which was why I asked about the battery light.