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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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While reading a current book a square popped up asking if I

Customer Question

While reading a current book a square popped up asking if I had purchased this book by mistake and if so to delete it and download in with I-cloud. Now my screen pops up with a book title not book I have the a rectangle box. I cannot get my menu to open it is fully charged. Screen will change book offerings if I click on power button but I cannot scroll please advise...
Submitted: 1 year ago.
Category: E-Readers
Expert:  info tech replied 1 year ago.



Are you referring to a kindle here?


Customer: replied 1 year ago.
I was able to get help for my Kindle and since I had not heard from you I would like my $28.00 refunded to
me please