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Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.
Are both your Kindles registered to the same Amazon account?
Ok, let's check. Go to www.amazon.com/myk and log in. Then go to 'My Devices'.
Are both Kindles listed?
Ok, you can recover your password ***** the log in page. Go ahead and do that and then log in.Let me know if you see both Kindles registered.
Ok, good. Is the newer Kindle connected to WiFi so that it can download books from Amazon?
So the book is listed on the newer Kindle? In the list of books on that Kindle?
I would sync the newer Kindle. Do that and see if the book can be opened.
It depends on which Kindle model you have but it is usually in the menu structure.
I would need to know which Kindle you have in order to help.
Good evening. CLICK HERE for instructions on how to Sync your Kindle.
So the new Kindle can't connect? That would be why your book is not on there.
Tell me what happens when you try to connect the new Kindle to your WiFi.