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I have a Kindle fire which i purchased in the USA i live in
i have a Kindle fire which i purchased in the USA i live in Australia everything has been great until my credit card expired and a new one issued with a new expiry date . my account is***@******.*** i have managed to give you an updated credit card number but my kindle is not working as it has before. i did have the Kindle version of the NewYork Times but i can not get it back . i have a second Kindle which is allowing me to buy books but not current Kindle Tony Otton***@******.*** can you assist me in updating my password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
I can't buy a ebook from my kindle. I just got it 3 days
I just got it 3 days ago, and I tried it buy from PC, buying the ebook is not working for me in amazon eventhough I had registered my credit card. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
I have updated my credit card details. My identity number
I have updated my credit card details. My identity number wis 068591. I still cannot download kindle books. It keeps telling me that I have an invalid credit card. Credit card error. "You do not have … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
I haven't used my kindle in awhile. Today i tried to buy a
i haven't used my kindle in awhile. Today i tried to buy a book, and when i entered it, a message came up saying i had a problem with my last purchase. i think i fixed it on my amazon account but now … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,241 satisfied customers
I downloaded quite a few books from my laptop and now cant
I downloaded quite a few books from my laptop and now cant open to the book I was actually reading all I get is front page of kindle … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,826 satisfied customers
We have been having trouble with my Mum's kindle. She used
We have been having trouble with my Mum's kindle. She used to be able to shop but now she brings up a book to purchase it says something like unable to redeem. when I checked this message it implied t… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
My kindle has stopped recognising my credit card details. I
My kindle has stopped recognising my credit card details. I have tried loading another card however the same message comes up.(you do not have a valid default credit card for your Amazon .com.au accou… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,826 satisfied customers
I have tried to purchase a book and I think it was refused
I have tried to purchase a book and I think it was refused because they have my incorrect Credit Card no. and now screen has a white page I cannot get rid of?? … read more
Pete
Pete
Engineer
Bachelor's Degree
9,795 satisfied customers
Trying to purchase a book on my e reader, keeps saying no
trying to purchase a book on my e reader, keeps saying no credit card, I just updated the credit card Info last night! … read more
rahul.pattnayak
rahul.pattnayak
Customer Service
964 satisfied customers
I have a kindle paper. I was tying to down load a book and a
I have a kindle white paper. I was tying to down load a book and a message came up that said I had a problem with a pasted payment. Now there is a white box on may screen that I can' remove. Its like … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,241 satisfied customers
I am asking questions about my first kindle. It is blocked.
My name is***** and I am asking questions about my first kindle. It is blocked. I can't open anything. There is a blank white outline like a large rectangle covering the screen. I tried to buy a book … read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
I have not used my Nook in awhile and now it will not let me
I have not used my Nook in awhile and now it will not let me buy a book. It asked for a new credit card, but still would not let me in. Advised to contact You. Please advise how to correct this proble… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I up dated my credit card on my kindle reader about 30mins
I up dated my credit card on my kindle reader about 30min's ago. My kindle said the up date was complete, but when I try to buy book Kindle said I need to update my credit card.… read more
Nathan
Nathan
Bachelors of Science
25,031 satisfied customers
I have tried to download 2 e-readers several times with no
I have tried to download 2 e-readers several times with no success. I called the 800 number and they said to go online to find out what the problem is.… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
My kindle started to not work when I was trying to buy books
My kindle started to not work when I was trying to buy books so I turned it off and tried to turn it on. Now every time I try to turn it in it flashes black and then a blank white screen is all I get.… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
When I shop the Kindle Store, I get a blank page and it says
When I shop the Kindle Store, I get a blank page and it says wireless connecting but I get a blank page. In a few seconds a page comes up that says A Wi-Fi connection is required to complete this task… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I have a $79 Kindle for a year that I use often. Now when
I have a $79 Kindle for a year that I use often. Now when I turn the kindle on, one quarter of the scoreen is blocked in part by a book advertisement and in part by a blank white area. I obviously can… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I have a 3G Kindle Keyboard with Wi-Fi. It is about 2 years
I have a 3G Kindle Keyboard with Wi-Fi. It is about 2 years old. I am having problems with the Slide and Release power switch which is not working properly. Is there somewhere in Sydney I can send it … read more
Steve G.
Steve G.
Engineer
593 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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