Ask an E-Readers Question, Get an Answer ASAP!
Charge the Kobo for at least 4 hours.
Then slide the power button to the right and hold it for at least 10 seconds.
If it isn't charging, try using a different Micro USB cable or a different charging cable.
Let me know if that works for you?
Is there any sign of life from the Kobo at all? Any blinking light?
If you shine a bright light on the screen, can you see a faint image?
Ok, then either the battery or the charging circuitry has failed, and the reader will need to be returned for repair.
If your Kobo is still under warranty, you can return it for a free repair:
Even if it is no longer under warranty, it is still worth requesting a free repair - you may still get one in order to keep your custom.