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Josh, Technician
Category: E-Readers
Satisfied Customers: 19386
Experience:  E-reader expert
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When I attempt to use the "Oxford Dictionary of English"

Customer Question

When I attempt to use the "Oxford Dictionary of English" (supplied free with original purchase) I now get the error message: "The selected item could not be opened. If you purchased this item from Amazon, delete the item and redownload it from Archived items available in Home".
Submitted: 1 year ago.
Category: E-Readers
Expert:  Josh replied 1 year ago.


Have you attempted a deletion and download again as per the instructions?

Customer: replied 1 year ago.
How do I delete, and how do I download?
Expert:  Josh replied 1 year ago.

Which model Kindle do you have?