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I had all my ebooks listed under "Device" - titles such as

Customer Question
Books Read; Books Not Read...
I had all my ebooks listed under "Device" - titles such as Books Read; Books Not Read, etc. Now ALL of my books are listed under the Cloud instead of Device. I had just had the book turned off for awhile. Can this be corrected? Thanks for any help you can give me.
Submitted: 2 years ago.Category: E-Readers
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Answered in 6 minutes by:
9/16/2015
Electronics Technician: Dr. Fix-It, Technician replied 2 years ago
Dr. Fix-It
Dr. Fix-It, Technician
Category: E-Readers
Satisfied Customers: 3,025
Experience: ... its a whole library in your hands.
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Hi my name is Shaw aka Dr.Fix-It , Your online expert ready to assist you... It sounds like your ereader had a software glitch, I would suggest to factory reset it and then re-register it to your account to restore normal access. If need further assistance please tell me the exact model ereader / tablet you have?

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Customer reply replied 2 years ago
Not sure of the model, but it has the 4 lines at bottom that you press to change lists. Hope I'm right about that. How do I "factory reset" it?
Electronics Technician: Dr. Fix-It, Technician replied 2 years ago

I.e. Is this a Kindle, Nook, Sony, Kobo, iPad, and which model such as touch, color, paperwhite, HD, classic or basic?

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Customer reply replied 2 years ago
It's a Kindle Touch, probably classic but not sure. Sorry.
Electronics Technician: Dr. Fix-It, Technician replied 2 years ago

click the link below to see how Kindle Touch looks like, should have it's logo and name on the back:

http://zapp1.staticworld.net/reviews/graphics/products/uploaded/amazon_kindle_touch_1147638_g1.jpg

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Electronics Technician: Dr. Fix-It, Technician replied 2 years ago

It does has 4 lines on the bottom and if is a Kindle Touch, from the device:

  1. From Home, tap the Menu icon, and then tap Settings.
  2. Tap Registration.
  3. In the Deregister Your Kindle message, tap Deregister
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Electronics Technician: Dr. Fix-It, Technician replied 2 years ago

Once have it deregistered will restart and can next re-register it to your Amazon account to restore all your books on the CLOUD. Can then select your books from the CLOUD to load back on the DEVICE tab section.

reading apps.

  1. From Home, tap the Menu icon.
  2. Tap on Settings and select Registration.
  3. Specify the Amazon account you want to use on Kindle Touch:
    • If you already have an Amazon account: Tap this option. Enter your Amazon account information. Tap Register. Your name will appear as the Registered User when registration is complete.
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Electronics Technician: Dr. Fix-It, Technician replied 2 years ago

Please give it a try and let me know if have any questions along the way with a reply....only rate my answer ok, great, or EXCELLENT after we have worked on the issue together to your satisfaction. Bonuses are welcomed & appreciated. I look forward to any future inquires as well, Thank You

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