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AnswerManRob, Top Technician
Category: E-Readers
Satisfied Customers: 10788
Experience:  Kindle Expert. 20 yrs repairing & 5 yrs teaching electronics
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My kindle will not turn on. i cannot tell if it is taking a

Customer Question

my kindle will not turn on. i cannot tell if it is taking a charge. the screen continuously shows the kindle logo (person reading under a tree) and says "please wait a moment while your kindle starts up ". when i press the power button, the small green light comes on for a second then goes out. please help thank you.
Submitted: 2 years ago.
Category: E-Readers
Expert:  AnswerManRob replied 2 years ago.

Try pressing and holding the power button for 20 seconds. If it still doesn't work, let me know.