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Nathan
Nathan, Technician
Category: E-Readers
Satisfied Customers: 25849
Experience:  Nook, kindle & ipad expert
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How do I change my credit card information on the Kindle?

Customer Question

How do I change my credit card information on the Kindle? All it does is give me the expired card and no option to edit. I changed it in Amazon.com but the Kindle still shoe the old card.
Submitted: 2 years ago.
Category: E-Readers
Expert:  Nathan replied 2 years ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

If you didn't specifically associate a particular card with the kindle, or configure one to a one click setting for the kindle then you could face this issue.

There are a few easy steps to fix this though.

First, go here:

http://amzn.to/1NupYm0

there you can be sure your card/bank info is correct (right address, valid expiration date, etc)

From there, go here:

http://amzn.to/1N8muYQ

On this page, click on the SETTINGS tab at the top right,

then you can from there set a default card to be used for one click purchases on the kindle.

Under Kindle Payment Settings, click on the Edit Payment Method button, and you can set the card you want used for your kindle purchases.

After that, reboot the kindle by pressing/sliding and holding the power button for 20+ seconds, and it should operate normally from there.