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Hi I am sorry to hear that. Sometimes this happens. Please let me know where you are located US or UK?
Also did you use a site fr this please explain.
Hi did you want a phone call about this problem?
If not thats fine too with me we can continue here this way;-)
Thanks Tech Mike
I can call if you accept.
Sarah, my name is***** can provide you with some additional assistance. I have a great deal of experience with publishing Kindle books. What you are trying to do can be fairly difficult because you are not able to completely control the output in a standard Kindle book. What you can do is set up the pages in your editor – if you are using Microsoft Word for example – and then save the document as filtered HTML. That will give you the closest representation to what you will get after it is processed by create space. In fact create space will take a filtered HTML file directly.
If that is not addressing your problem, you do have the option of submitting it in a PDF format which, much the opposite of the Kindle native format, provides a great deal of structure to the book. Both methods have their benefits and drawbacks as things always do. I don't know if I've told you anything you don't know, but I am available to continue the discussion with you.