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Pete, Engineer
Category: E-Readers
Satisfied Customers: 18113
Experience:  Over 16 years experience installing and repairing electronics.
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I have tried to reset id many times and I get security

Customer Question

I have tried to reset id many times and I get security problem what can I do
Submitted: 2 years ago.
Category: E-Readers
Expert:  Pete replied 2 years ago.

Hi there,

Is this on a Kindle?

If so;

Slide and release the power switch on the top of Kindle to turn on the device or exit sleep mode.
Enter "resetmykindle" in the password ***** and press the enter key on the key pad.
Wait several minutes while your Kindle restarts.