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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have ordered a kindle book from amazon. I am unable to

Customer Question

I have ordered a kindle book from amazon. I am unable to download it to my kindle.
I did get a confirmation from from amazon that it was available (sent). I think I may have a wifi problem.
Submitted: 2 years ago.
Category: E-Readers
Expert:  Steve G. replied 2 years ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

I need to gather some more information from you in order to help.

What model of Kindle do you have there?

Customer: replied 2 years ago.
kindle paper white
Expert:  Steve G. replied 2 years ago.

Ok up at the top of the screen should be a WiFi indicator. It's a commonly used icon that looks like a little triangle. Like this one:

Expert:  Steve G. replied 2 years ago.

Do you see that? If so how many bars are present?