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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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The last three ebooks I have ordered have been charged to my

Customer Question

The last three ebooks I have ordered have been charged to my account but have not been delivered to my kindle. Can you please help?
Submitted: 2 years ago.
Category: E-Readers
Expert:  Thomas replied 2 years ago.

Hi! My name is ***** ***** I'm happy to help!

Sounds like your Kindle isn't connected to the internet. You'll need to be connected and signed into the account that the books were purchased under. They should be available to download under the cloud section. Can you verify your internet connection and get back with me?