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Ask Nathan Your Own Question
Nathan, Technician
Category: E-Readers
Satisfied Customers: 24463
Experience:  Nook, kindle & ipad expert
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I 't remember my Amazon password. I need assistance.

Customer Question

I don't remember my Amazon password. I need assistance.
Submitted: 1 year ago.
Category: E-Readers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

Please go here:

Follow the prompts to enter your email address,

they'll send you an email, open that email from amazon and click the link in it, which will open a new web page. There you'll be able to set a new password.

After setting a new password, you can then use that on, as well as update your kindle or other devices with the new password.

Let me know if you get stuck.