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info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 15027
Experience:  E-Reader Expert
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I charged my Kindle and now it shows a battery and shows to

Customer Question

I charged my Kindle and now it shows a battery and shows to plug it in, I can not get it to do anything but also shows that it is charged when I push the on button. It shows that it is charged but won't go on
Submitted: 2 years ago.
Category: E-Readers
Expert:  info tech replied 2 years ago.
HelloWelcomeThanks for the Question Please reboot the kindle by holding down the on/off switch for 40 seconds then releasing your finger, use a watch to make sure its for that length of time, do it on the charger and off and you may need to do the same porcedure 3 or 4 times thank you Let me know if you have any issues, a positive rating is appreciated thank you RegardsAnthony