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info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 14657
Experience:  E-Reader Expert
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My kindle white just went off while reading. Thought it needed

Customer Question

My kindle white just went off while reading. Thought it needed charge but won't charge.
Now what?
Submitted: 2 years ago.
Category: E-Readers
Expert:  info tech replied 2 years ago.
Thanks for the Question
Kindle charging is controlled by the software so please follow this procedure
Please reboot the kindle by holding down the power switch for 40 seconds before releasing your finger, (use a watch to time)do this on the charger and off the charger you may need to do it 3 or 4 times the kindle will reboot and reload the operating system then try the kindle again.
Let me know if you have any issues, if you do not please rate the answer positively there will be a rating bar with this post of smileys or stars thanks again
Expert:  info tech replied 2 years ago.
How is this working out please?