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My" Paper" Kindle is frozen! I clicked on "Store," and then
My "White Paper" Kindle is frozen! I clicked on "Store," and then tried to get back to "Home," but nothing happens, no matter what I do. The battery was about half charged, so I plugged the device int… read more
Viet - Printer Tech
Viet - Printer Tech
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My Kindle model D1200 is frozen. The new book NOMAD by
My Kindle model D1200 is frozen. The new book NOMAD by Matthew Mather appears on the screen and I can't clear it. I have fully charged it and did a hard boot. It will not turn on or off and the screen… read more
Louie
Louie
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Dear Kindle My face and entire Kindle went dead can't get
Dear Kindle My face and entire Kindle went dead can't get the screen to come on entire Kindle is dead… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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i have a new kindle voyage. Just trying to get started and
i have a new kindle voyage. Just trying to get started and my screen is frozen on one of the information pages. Tried turning it on and off a few times. Fully charged, but with a frozen screen.… read more
AnswerManRob
AnswerManRob
Top Technician
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I was playing the "Frozen" game on my Kindle and the screen
I was playing the "Frozen" game on my Kindle and the screen just froze up while it was loading a new game. I tried to turn it off and back on to no avail. I plugged it back in to the charger and the l… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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My kindle is stuck on archive books. I cant get to the front
My kindle is stuck on archive books. I can't get to the front page which shows dictionary, unread books, etc. I have tried turning off wireless, turning on wireless, settings, everything, but nothing … read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I have not used my Kindle fire in a number of weeks. When I
I have not used my Kindle fire in a number of weeks. When I went to recharge the battery, the orange light showing it's re charging will not stay on.… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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the Kindle turns on, but the last site I was on comes up ,
the Kindle turns on, but the last site I was on comes up , but then turns off. The Kindle is completly charged… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
my kindle will not turn on. It was on to a page in the book
my kindle will not turn on. It was on to a page in the book I was reading and it went to the ad page and will not turn on or off. I plugged in the charge and the lite went yellow but still would not t… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
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My kindle is frozen in the screen saver mode. I have charged
My kindle is frozen in the screen saver mode. I have charged it and tried to shut it down, but nothing happens. Except the screen saver appears to be disappearing in lines. I have had the kindle for 2… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
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I have a Kindle Fire HD. when I last charged my Kindle the"Kindle
I have a Kindle Fire HD. when I last charged my Kindle the"Kindle Fire"screen never went off and the same screen stayed on a long time after I took it off the charger. My Kindle would not turn on and … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
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My kindle keeps turning off. It is fully charged. On the home
My kindle keeps turning off. It is fully charged. On the home page at the top right there is a battery symbol and to the left of the battery symbol is the word off. The kindle appears frozen. Thanks, … read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
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My kindle ebook seems to be frozen on one page which shows
My kindle ebook seems to be frozen on one page which shows the empty battery pic. It is fully charged, but I can't get it to move off this page. What can I do?… read more
Anthony_Infotech
Anthony_Infotech
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I charged my basic Kindle and now it shows a scree I havent
I charged my basic Kindle and now it shows a scree I haven't seen - tree with a reader seated under it and a solid white line below - and I can't get it to turn on. Was it overcharged? Or is it some o… read more
Cris
Cris
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My kindle has frozen. It is fully charged and I am unable
My kindle has frozen. It is fully charged and I am unable to shut it off or return to home, back, forward, etc. Do I have an option?… read more
James
James
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Bachelor's Degree
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my kindle e reader has frozen up. I cant turn the pages. What
my kindle e reader has frozen up. I can't turn the pages. What is wrong? It is fully charged… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
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Kindle is frozen in sleep mode. IT wont turn on or off. It
Kindle is frozen in sleep mode. IT wont turn on or off. It is fully charged and the green light turns on when i switch the power button. Can you help?… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
The brand new Kindle that I received at Christmas is frozen
The brand new Kindle that I received at Christmas is frozen in the sleep mode. It was fully charged upon receipt, I have only used it for about one (1) hour because of a heavy work load. I tried to us… read more
Andy
Andy
Ereader Expert
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1,005 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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