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My wife's kindle fire is not showing any life at all. Could
My wife's kindle fire is not showing any life at all. Could it be that the heat of Phoenix, where she was for a conference today, affected its life? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
My kindle has a blurry lines and part picture when I turn it
My kindle has a blurry lines and part picture when I turn it on and stays that way … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
I charged it up every night and use it during the day. I
I charged it up every night and use it during the day. I always put it on the charger during lunch and supper. I had it on the charger all night and it has been off the charger a couple of hours an th… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
I have a question. I just had to replace the touch screen on
I have a question. I just had to replace the touch screen on a Kindle fire Model D1400, the touch screen worked for a couple of days and now it won't respond … read more
Josh
Josh
It Support Specialist
Associate Degree
779 satisfied customers
I have had my kindle for a few years now & have not used it
i have had my kindle for a few years now & have not used it but would like to start to try & use it now & would like some help. firstly on how to charge it up to see if the battery is o.k. also i have… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,982 satisfied customers
My husband has a kindle and dropped it. Now when it comes
My husband has a kindle and dropped it. Now when it comes up the screen is half the cover of the book and half the page he is reading. I have no idea where to get it fixed if I can.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,700 satisfied customers
Hi EngineerMy kindle slid off my lap while I was reading
Hi Engineer My kindle slid off my lap while I was reading it. It was in a leather case. The screen froze mid way between screen saver picture and page i was reading. 17% Locations 506 - 507 shows at b… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
This kindle was purchased in 2010. It has worked fine until
This kindle was purchased in 2010. It has worked fine until now. the screen is frozen. I have turned it off and back on for 20 seconds. it has lines going from top the half way down. You can see the h… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi, my kindle was working fine last night, just been charged
Hi, my kindle was working fine last night, just been charged fully. Today I turned it on by sliding the switch (light was green), then the screen went white/scratchy/half the image faint of the author… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,700 satisfied customers
When I turned on my kindle the screen displayed the following. 1.
When I turned on my kindle the screen displayed the following. 1. The upper half of the screen shows the stand-by screen. 2. Looks as though someone had run a paint brush (white) across most of the lo… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I just bought the kindle yesterday and was trying to use the
I just bought the kindle yesterday and was trying to use the internet but had a problem getting the keyboard to appear. I was tapping on the search area but it would not appear, what am I doing incorr… read more
Nathan
Nathan
Technician
34,008 satisfied customers
My kindle was out of batteries and when I recharged it half
My kindle was out of batteries and when I recharged it half of the screen is working perfectly(top half) and the other half is all blurry. I leave for an overseas trip today and will be really sad wit… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I dropped my kindle - it works OK but the screen is half active
I dropped my kindle - it works OK but the screen is half active and half with asleep mode -- how do i fix it?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle screen has broken diagonally from top left to bottom
my kindle screen has broken diagonally from top left to bottom right and now shows a split screen. one half is current and the other half never changes. How do I get it repaired, can it be repaired.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
This morning I found my Kindle screen to be only half readable.
This morning I found my Kindle screen to be only half readable. The other half is blurry and shades of gray. I had it in my purse which I do many times, and cannot figure out what could have happened … read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
Received Kindle (basic one) as a gift in November. Just got
Received Kindle (basic one) as a gift in November. Just got around to setting it up. Bought a wi-fi router, charged the battery, bought two books and when I was ready to read the bottom half of the sc… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
i have a kindle thats a couple years old. its ben working
i have a kindle that's a couple years old. it's ben working fine but today when i went to turn it on half of the picture went away and i have half a screen of lines. i tried doing the hold the sliding… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I dropped my kindle. All I can see is a grey background with
I dropped my kindle. All I can see is a grey background with a faded vertical black line running down the middle. It accepts a charge. I am most concerned about losing the books I have stored on it.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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