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My kindle seems to be locked - I was reading and ready to go…

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My kindle seems to be...
My kindle seems to be locked - I was reading and ready to go to next page - when nothing happened - No green light - no ***** *****ght - nothing How can I unlock my kindle
Submitted: 3 years ago.Category: E-Readers
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Answered in 2 minutes by:
6/17/2015
Electronics Technician: info tech, Technician replied 3 years ago
info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 16,381
Experience: E-Reader Expert
Verified
Hello
Welcome
Thanks for the Question
Put the kindle on the charger for 20 mins at pref a point you dont normally use then>>>
Please press and hold the on/off button on the kindle for 40 seconds then release your finger (use a watch to time)the kindle should reboot and reset,you may need to try this 3 or 4 times, if you have any problem let me know.
A positive rating is appreciated thank you
Regards
Anthony
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Electronics Technician: info tech, Technician replied 3 years ago
You opened a new question no need to do that just come back here
Anthony
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Electronics Technician: Miel-cssm,
 replied 3 years ago
Miel-cssm
Category: E-Readers
Satisfied Customers: 5
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We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. (http://www.justanswer.com/e-readers/95fvx-kindle-seems-locked-reading-ready-go.html#re.v/173/). Thank you, ***** ***** Customer Support Team.
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