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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I am a Prime member. I have purchased, received and installed

Customer Question

I am a Prime member. I have purchased, received and installed a Fire Stick. My husband and I have gone through the "getting started". We still do not understand why movies that are supposed to be free show up with a price on the screen. Note: I have a PC background, in that I configured and sold networks, but I have been retired for 6 years, and I have no experience with This stuff! We are geezers.
Submitted: 2 years ago.
Category: E-Readers
Expert:  Aric replied 2 years ago.
Hello and sorry you're having problems.
There is supposed to be a dedicated "Prime" MENU, for users that subscribe to Amazon Prime. You will then log in using your Amazon account credentials in that section. Have you done this yet?