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I am from South Africa. I have a problem with charging my
Hi My name is ***** ***** I am from South Africa. I have a problem with charging my Kindle. Its three years old. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
My kindle shows red indicating low but when I put charger on
My kindle shows red indicating low but when I put charger on there's plenty. Help desk did a reboot but still happening … read more
Richard
Richard
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IT Manager, Consultant
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I have an amazon kindle black e-reader - it shows a large
Hi - I have an amazon kindle black e-reader - it shows a large battery on the screen with an exclamation mark in the middle and won't charge - the light near the charging socket is orange and periodic… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I have a kindle that won't charge, won't turn on, just dead,
I have a kindle that won't charge, won't turn on, just dead, have tried charging with different plugs. nothing … read more
Richard
Richard
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IT Manager, Consultant
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Dropped my kindle in the bath, the screen has frozen, my
Dropped my kindle in the bath, the screen has frozen, my green light is not coming on, but when I put the charger in the orange light comes on … read more
Nathan
Nathan
Bachelors of Science
24,890 satisfied customers
My kindle paperwhite has a frozen screen. I figure the
my name is***** kindle paperwhite has a frozen screen. I figure the battery must have gone critically low, since this morning when I plugged it into my computer, the computer couldn't even see it. It'… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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My kindle is stuck on a page which says "Empty Battery" but
my kindle is stuck on a page which says "Empty Battery" but the charger won't charge it. There is no green light or red light showing (nothing). I have tried sliding the power button along and holding… read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
My Kindle Fire will not charge. If I plug it in I get a green
My Kindle Fire will not charge. If I plug it in I get a green light for a couple seconds then it goes to orange. the screen will not come on. I have held the button down for over 60 Seconds?… read more
Nathan
Nathan
Bachelors of Science
24,890 satisfied customers
My Kindle wont go to the book. Its just a regular Kindle,
My Kindle won't go to the book. It's just a regular Kindle, not a Kindle Fire. Yesterday I was using it and it worked fine. I turned it off and when I came back to it, it wound't work. I thought maybe… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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my kindle is about a year old, it will not charge, the green
my kindle is about a year old, it will not charge, the green lite turns on and then it will not do anything the orange will not turn on and it says battery too low to power on and it will turn off.… read more
Thomas
Thomas
IT Manager
Associate Degree
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I am having the same problem with my kindle. I have try to
I am having the same problem with my kindle. I have try to reboot. I have plugged it in and it won't charge. I have even tried to force a reboot. still nothing is working what should I do?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
my kindle will not switch to wake. when I slide and release
my kindle will not switch to wake. when I slide and release the power switch, nothing happens. The orange will not come on when I plug it in to charge? What is the problem? is it the battery? the kind… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle screen is frozen. No Red or Green power light without
My Kindle screen is frozen. No Red or Green power light without charger. Cannot reset with Charger plugged in. Swapped out battery with my other Kindle. No change. Is there a hard reset for a Kindle 2… read more
namstech
namstech
Software Development Engineer
Master's Degree
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Hi when I switch my kindle on (it is fully charged) the screen
Hi when I switch my kindle on (it is fully charged) the screen is not opening. What can I do to rectify this?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
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my kindle will not turn on. It was charged for 12 hours but
my kindle will not turn on. It was charged for 12 hours but the light flashes green and then orange and then green. What can I do to have my kindle turn on? Thanks you Mary… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
I dropped my first generation Kindle getting on an airplane
I dropped my first generation Kindle getting on an airplane and it has had a frozen screen since. I bought a second generation Kindle because you can download books while traveling internationally. It… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle is not waking up, there are no green lights. I plugged
My Kindle is not waking up, there are no green lights. I plugged it in to the charger, and the yellow light came on. I left it alone, and then when I tried it it worked for a little while, but then if… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I plugged in my new kindle last night to charge for the 2d
I plugged in my new kindle last night to charge for the 2d time and keep getting a low battery message this a.m. It charged fine the 1st time but does not seem to be recharging this time. what am I do… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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