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When my new Kindle PrintWhite goes to sleep,and stays that
When my new Kindle PaperWhite goes to sleep,and stays that way for more than a few minutes, it takes two minutes from switching it on or opening its August leather cover before it is again ready to re… read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
Does green power button suppose to stay lit _the entire time yy You are using kindle or
Does green power button suppose to stay lit _the entire time yy You are using kindle or ddoes green automatically tun off right after you turn kindle on??… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I have two Kindles. One is a regular Kindle and the second
I have two Kindles. One is a regular Kindle and the second one it a Kindle Fire. I have not used the older Kindle for awhile but I am going on a trip where I will be outside and can't really use the K… read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
kindle went to sleep mode and when I flipped swith to resume
kindle went to sleep mode and when I flipped swith to resume reading, the green light stayed on and now it will not turn off or ?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle keyboard is fully charged and the power light
My kindle keyboard is fully charged and the green power light won't stay on for me to do anything. I've held it down for the 20 seconds, it only blinks twice. It won't let me go to Home-Menu, ect.. Th… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle will not turn on, nor can I shut it down. Holding
My Kindle will not turn on, nor can I shut it down. Holding the on switch results in a green light, but it stays in the sleep mode. Holding the switch will not shut it off.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle is in sleep mode and I cant turn it on. The green
My Kindle is in sleep mode and I can't turn it on. The green light will not stay on. I recharged for long periods of time. The yellow light will not change to green. Thanks!… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have kindle model D00901. I do not see a s/n shown. Problems
I have kindle model D00901. I do not see a s/n shown. Problems as follows: - Intermittent hard to turn back on after turned off. - Intermittently just turns itself off and goes thru an entire, lengthy… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
my kindle just froze....it will not do anything, first the
my kindle just froze....it will not do anything, first the light went out, then it went to sleep but the green light stayed on and now I can't change the page, or get it to go home or anything...,HELP… read more
Electronic Tech
Electronic Tech
IT Consultant
Bachelor's Degree
490 satisfied customers
my slide bar wont turn my kindle on. Its showing green but
my slide bar wont turn my kindle on. It's showing green but the screen is in sleep mode. I have tryed on/off with slide & charging kindle neither will take it out of sleep mode.What do I do? please… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Kindle is frozen in sleep mode. IT wont turn on or off. It
Kindle is frozen in sleep mode. IT wont turn on or off. It is fully charged and the green light turns on when i switch the power button. Can you help?… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
was charging kindle because it said battery was low. Came
was charging kindle because it said battery was low. Came back a couple of hours later, tried to turn on by sliding power switch to the right. Remained in sleep mode. Unplugged power cable, tried agai… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Kindle will charge but no action. Nothing happens when I use
Kindle will charge but no action. Nothing happens when I use the switch either for a couple seconds or for longer. Why....… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I received a kindle for Christmas this past year (I love it!!) Now
I received a kindle for Christmas this past year (I love it!!) Now it is dead......no matter how long the charge, the light never goes to green....and of course I cannot get it out of sleep mode. HELP… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle is frozen in sleep mode. I was using it on text
My kindle is frozen in "sleep" mode. I was using it on text readingmode with sleep activated. When I went to switch it back to "wake, it wouldnt come on. I pressed the appropriate buttons and eventual… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
cannot get my kindle to turn on or off. Tried plugging it
cannot get my kindle to turn on or off. Tried plugging it in but no luck. The green power light does not go on or off.… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
The brand new Kindle that I received at Christmas is frozen
The brand new Kindle that I received at Christmas is frozen in the sleep mode. It was fully charged upon receipt, I have only used it for about one (1) hour because of a heavy work load. I tried to us… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
we just received a brand new kindle for my eight year old daughter
we just received a brand new kindle for my eight year old daughter yesterday. it worked fine yesterday and throughout the day today. however, it has entered sleep mode and seems to be frozen there. th… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

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418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

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Vice President of an Electronics Repair Company

Dr. Fix-It

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... its a whole library in your hands.

Kriptokrit

Kriptokrit

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Andy

Andy

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11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

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Design Engineer, using E-books in system integration.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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