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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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My downloads are going to the cloud instead of my device.

Customer Question

My downloads are going to the cloud instead of my device. When I try to download from the Cloud to Home on my device the books all show as pending. How can I move these to my device>
Submitted: 2 years ago.
Category: E-Readers
Expert:  Dr. Fix-It replied 2 years ago.
Hi my name is ***** ***** Dr.Fix-It, Your online expert ready to assist you...Sorry having an issue downloading the ebooks to your Kindle device, it would help me to know some more information:`1. What model ereader do you have?`2. How long have you had it?`3. Do you have a home wireless internet connection and does your Kindle show it is connected?`4. Have you tried a basic reset yet?