E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I have wifi but in order to connect I have to show a password.

Customer Question
I have wifi but in...
I have wifi but in order to connect
I have to show a password. I never had to do this before.
Submitted: 3 years ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 16 minutes by:
5/25/2015
Electronics Technician: Dr. Fix-It, Technician replied 3 years ago
Dr. Fix-It
Dr. Fix-It, Technician
Category: E-Readers
Satisfied Customers: 3,026
Experience: ... its a whole library in your hands.
Verified
http://i294.photobucket.com/albums/mm96/1luvpeace/FixIt.gif"> Hi my name is ***** ***** http://www.dr-fix-it-advise.com" target="_blank"> Dr.Fix-It , Your online expert ready to assist you..
Ask Your Own E-Readers Question
Electronics Technician: Dr. Fix-It, Technician replied 3 years ago
Sorry having an issue connecting to your WIFI, it would help me to know:`What model ereader do you have?&Do you have a Windows laptop connected to your WIFI now as well?
Ask Your Own E-Readers Question
Electronics Technician: Dr. Fix-It, Technician replied 3 years ago
Please let me know and will do my best to help resolve the matter, thanks.
Ask Your Own E-Readers Question
Customer reply replied 3 years ago
I have KINDLE PAPERWHITEreader andmy wifio is connected to mycomputer which is not a laptop
Electronics Technician: Dr. Fix-It, Technician replied 3 years ago
Thanks for the info, so your Paperwhite was working previously on you home wireless internet but not longer connecting now?Is your desktop computer connected to the internet via a wired cable or wirelessly?
Ask Your Own E-Readers Question
Electronics Technician: Dr. Fix-It, Technician replied 3 years ago
Will need to verify your Kindle Paperwhite is trying to connect to your correct listed WIFI wireless network, then try to reset both the wireless router and Kindle device...
Ask Your Own E-Readers Question
Electronics Technician: Dr. Fix-It, Technician replied 3 years ago
Please unplug the WIFI wireless router in your home and then plug back in after a few seconds so the WIFI wireless connected refreshes...Next press and hold the power button down on your Kindle Paperwhite for a full 45 seconds, only after the full 45 seconds release the power button to allow the Kindle Paperwhite to reboot.Once have reset and restarted both the Kindle Paperwhite and your WIFI wireless router, make sure the wireless is turn on for your Kindle Paperwhite and see if able to reconnect to it?Please give it a go and let me know the results, thank you for your patience thus far in troubleshooting this issue with you.
Ask Your Own E-Readers Question
Customer reply replied 3 years ago
via a wired cable
I'mlost what exactly do I have to do? How do I reset?
The kindle shows a wifi error and I have to check the local network. Thanks for your help.
Electronics Technician: Dr. Fix-It, Technician replied 3 years ago
To reset the Kindle Paperwhite simply press and hold the power button for a full 45 seconds, release and wait for it to restart...`If have a wirerd cable to your computer then then is hardwired via the Ethernet cable and not using a WIFI wireless signal, was the Kindle previously working on a wireless connection?It may have been connected to an unsecured WIFI wireless near you such as neighbor next door or nearby cafe.... If after the 45 second reset the Kindle is still unable to connect, would next take Kindle to local Starbucks, McDonalds or Target store to try to connect to the free wireless WIFI they offer.
Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

3,026 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I connect to our wifi and when I try to shop the Kindle
I connect to our wifi and when I try to shop the Kindle store I get a message that It's not connected. I've never had this problem before. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
The wifi connection is in order and the mindle shows that it
The wifi connection is in order and the kindle shows that it sees the wifi when I go to settings, but it does not want to connect, even though I've put the password XXXXX repeatedly. Can you please he… read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
It is not downloading some of the books I ordered. The are
it is not downloading some of the books I ordered. The are on my desktop computer but I do not want to read them from it, … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
It won't connect to wifi it keeps asking for a password but
It won't connect to wifi it keeps asking for a password ***** I never had one … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
We changed wifi servers. My Kindle will not accept the
We changed wifi servers. My Kindle will not accept the password ***** the wifi. All other digital devices have accepted it. Kindle keeps telling me that it is the wrong password … read more
Harry
Harry
2,174 satisfied customers
I have a new Kindle Paperwhite but cannot connect it to
I have a new Kindle Paperwhite but cannot connect it to wifi. I get asked for passwords which I do not have and have never had. My old Kindle had its own wifi. I am almost tearful with frustration. Pl… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a small kindle for my mom.and a tablet acn phone that
Hi! I have a small kindle for my mom.and a tablet acn phone that all should be working together when I order a book. Tonight, I ordered a book from my phone, it shows up on my tablet, but won't show u… read more
Cris
Cris
62 satisfied customers
I can't connect my wifi as i've forgotten the password - how
Hi - I can't connect my wifi as i've forgotten the password ***** how do I reset my wifi password? … read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I have a K2 American model. I live in Australia. I am trying
I have a K2 American model. I live in Australia. I am trying to connect to Wifi but it will not connect to my home wifi and there is nowhere to put in the password ***** the wifi. How do I connect to … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
Nada and have had a Kindle three years.as far as I know our
nada and have had a Kindle for about three years.as far as I know our house has Wi Fi as my computer and lap top work with no trouble.I have downloaded books onto my kindle in the house for the past t… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I downloaded 3 books and cannot receive them. I am asked for
I downloaded 3 books and cannot receive them. I am asked for WiFi network and password XXXXX have never been asked that before. I did submit that info, but cannot connect. What is going on? Suzanne… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have the new Kindle Fire - I have had two other Kindles in
I have the new Kindle Fire - I have had two other Kindles in 4 years. I don't know how to register my new one. Never had to connect to Wi-Fi before. Help please… read more
Rod
Rod
Engineer
Graduate Certificate
205 satisfied customers
My modem says that I have wi-fi through Verizon. How do I
My modem says that I have wi-fi through Verizon. How do I connect my Kindle Fire to that wi-fi access? I called Verizon and they told me to enter my WEP Key, which is 1801C6B0FA, but that didn't do it… read more
Rod
Rod
Engineer
Graduate Certificate
205 satisfied customers
I have registered my Kindle several times using the info off
i have registered my Kindle several times using the info off my Amazon acct. but it still shows up unregistered an not able to connect to wi-fi… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I have had my wi fi only kindle for 3 weeks worked perfectly
I have had my wi fi only kindle for 3 weeks worked perfectly until few days ago when although it shows my wireless connection refuses to connect to it. It will ask for the wifi password(never has befo… read more
Dr. Fix-It
Dr. Fix-It
Technician
3,026 satisfied customers
I have ordered numerous books in the last two months. None
I have ordered numerous books in the last two months. None have showed up on my kindle. I have both my kindle and my computer next to a hot spot. Where are my books? What good is a kindle if I can't g… read more
Andy Mont
Andy Mont
Researcher
Master\u0027s Degree
251 satisfied customers
I just tried to download some books from the Kindle Store,
I just tried to download some books from the Kindle Store, but my Kindle, all of a sudden, won't connect to Wi Fi, and I don't know why. It asks for a password. Perhaps I'm putting in the wrong one; i… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
Please cancel my session, I am going to get a USB cable
I can't seem to get my kindle to access my home wifi. I have typed in the password XXXXX still won't connect. I know when I add a computer to my wifi I have to have it hardwired to the router in order… read more
Andy Mont
Andy Mont
Researcher
Master\u0027s Degree
251 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x