E-Readers

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I am trying to fix my aunt's Kindle. The screen comes up and
I am trying to fix my aunt's Kindle. The screen comes up and shows fully charged but nothing happens when I try to unlock it. When I try to shut it down I get a box that says Power off Do you want to … read more
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My Kindle Fire has all of a sudden not allowed touch screen.
My Kindle Fire has all of a sudden not allowed touch screen. It went into some sort of Tutorial, which cuts off touch screen ability. We managed to get the Kindle shut down and started up again. It co… read more
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Josh
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My kindle won't fire up? We tried holding the power button
We tried holding the power button down for 40 seconds to restart but nothing happened ? … read more
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Drag to unlock your nook does nothing. 5 o5 6 years. Was
was readimg and a symbol appeared in the upper right corner and nothing would happen after that … read more
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Nothing happens when I tap a button on my kindle, a bar has
nothing happens when I tap a button on my kindle, a bar has come up telling me to "cancel, restart , screen off. When I tap restart, nothing happens. … read more
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My kindle keeps shutting off even though it's plugged in. it
My kindle keeps shutting off even though it's plugged in. … read more
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My kobo says restarting but nothing happens, trying to find
yesterday I down loaded new books I tried the staple in the back the model is at least 5 years old … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My ereader screen is on sleeping mode and it wont turn on
my ereader screen is on sleeping mode and it wont turn on when I push the button. I tire turning it off by holding down the button and nothing is happening. its not registering in my laptop or chargin… read more
RandyNetwork Tech
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Reading a book & it appears to be caught in a loop asi it shows
Reading a book & it appears to be caught in a loop asi it shows "loading" & nothing happens. Unable to shut off & unable to access other books from my library. Shutting off the power to my iPad and re… read more
Josh
Josh
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My Kindle Fire just shows a blue screen as if it is on and
My Kindle Fire just shows a blue screen as if it is on and we can't shut it off or on. Is this repairable?… read more
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My Kobo ereader is frozen on the connected and charging
My Kobo ereader is frozen on the connected and charging page. It is fully charged. How can I unfreeze the ereader?… read more
Daniel
Daniel
Bachelor's Degree
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I was reading my Kindle and it went off to the "off" screen.
I was reading my Kindle and it went off to the "off" screen. I followed the 'Slide and release the power switch to wake' instructions. Nothing happened. thought maybe it was low on batteries, but didn… read more
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Daniel
Bachelor's Degree
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My kindle has froze up. I tried turning it off and then back
My kindle has froze up. I tried turning it off and then back on several times, nothing happens. I even charged it nothing happens.… read more
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Josh
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I dropped my Kindle with a case on it and it is frozen. The
I dropped my Kindle with a case on it and it is frozen. The picture is still clear, but it will not refresh and I cannot turn it off to restart it. I plugged it in too to see if that would help. Thank… read more
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Josh
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Associate Degree
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Kindle is stuck on a page display and will not change or shut
Kindle is stuck on a page display and will not change or shut down. i tried sliding the power slide across and held it for well over one minute but nothing has changed… read more
AnswerManRob
AnswerManRob
Top Technician
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Off and on switch does''t seem to be working - earlier had
off and on switch does''t seem to be working - earlier had message of low battery. tried shutting down and recharging, yellow lit up then went off. nothing since then… read more
Dr. Fix-It
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My Kindle Fire is frozen up. I was using it last night, went
My Kindle Fire is frozen up. I was using it last night, went to turn it off and nothing moved. Today it is still frozen up. There is plenty of battery life tho it is frozen on so eventually the batery… read more
Daniel
Daniel
Bachelor's Degree
1,568 satisfied customers
Finished reading a book. Slid slider switch to shut off. Plugged
Finished reading a book. Slid slider switch to shut off. Plugged unit in to charge. No yellow light! Tried to turn unit on. Won't turn on!… read more
AnswerManRob
AnswerManRob
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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