How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask AnswerManRob Your Own Question
AnswerManRob
AnswerManRob, Top Technician
Category: E-Readers
Satisfied Customers: 10788
Experience:  Kindle Expert. 20 yrs repairing & 5 yrs teaching electronics
24991566
Type Your E-Readers Question Here...
AnswerManRob is online now
A new question is answered every 9 seconds

I have just ordered a new Kindle, as my Kindle Fire has stopped

Customer Question

I have just ordered a new Kindle, as my Kindle Fire has stopped working. How do I get all the books and other stuff on my present Kindle Fire downloaded on the new Kindle which is not shippped yet?
JM
Submitted: 2 years ago.
Category: E-Readers
Expert:  AnswerManRob replied 2 years ago.
Reset your Fire by pressing or sliding and holding the power button for 20 seconds. Your new Kindle should come registered to you account. Once you connect to your wifi you should gain access to your library of books. Let me know if it doesn't work.