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Related E-Readers Questions
My kindle will not turn on. I am charging it noe. Nothing
Nothing happened. The screen is not blank but the “swipe to unlock” doesn't appear … read more
Expert
Expert
I have a Kindle Fire 8. I received an it froze my tablet. I
I have a Kindle Fire 8. I received an it froze my tablet. I couldn't do anything. I shut it down and now it just says Amazon. I removed not to receive ad on my kindle from my Amazon account, but I sti… read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
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I have a Kindle Fire 8. I received an it froze my tablet. I
Second opinion] I have a Kindle Fire 8. I received an it froze my tablet. I couldn't do anything. I shut it down and now it just says Amazon. I removed not to receive ad on my kindle from my Amazon ac… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
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Kindle is frozen. All night 100% now. No power button?
kindle is frozen JA: When did you last charge your Kindle? Customer: all night 100% now JA: Have you tried a force reboot (pressing and holding the power button for a minute)? Customer: no power butto… read more
Expert
Expert
Screen frozen does not respond to pressing start button for
Screen frozen does not respond to pressing start button for 40 sec … read more
Expert
Expert
My Kindle Fire is stuck on the Ask Alexa screen. I have
My Kindle Fire is stuck on the Ask Alexa screen. I have tried several times to reset it. … read more
OakdaleTech
OakdaleTech
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My kindle fire screen is acting very erratically and Is
My kindle fire screen is acting very erratically and Is largely unresponsive to finger touch directions. … read more
Randy Boman
Randy Boman
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High School or GED
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Screen frozen when first opened. I keep in on the charger
I keep in on the charger all the time so it's 100% … read more
Randy Boman
Randy Boman
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High School or GED
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Last night after reading on my kindle I plugged it in to let
Last night after reading on my kindle I plugged it in to let it charge overnight. This afternoon I retrieved it to begin reading again and it is frozen. There is the text from the last page that I rea… read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
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I am trying to fix my aunt's Kindle. The screen comes up and
I am trying to fix my aunt's Kindle. The screen comes up and shows fully charged but nothing happens when I try to unlock it. When I try to shut it down I get a box that says Power off Do you want to … read more
Randy Boman
Randy Boman
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High School or GED
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My screen is frozen, it wont turn off to reboot? Not sure i
It froze on Wednesday. i tried to turn it off but it wont. there is a box on the screen that says restart power off or cancel. when you touch it nothing hasppens … read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
2,184 satisfied customers
I have kindle 10.1and it has stopped charging, Fire he 10
I let the battery completely drain and it said kindle if shutting down now. So I Plugged it in and it would not charge. It has been hours zence … read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
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I have a kindle paperwhite. I push the button to turn it on.
I have a kindle paperwhite. I push the button to turn it on. The page shows up, but the touch screen isn't responding. … read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
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My Kindle Fire Tablet is frozen, I think. Since Saturday, it
My Kindle Fire Tablet is frozen, I think. Since Saturday, it has been optimizing. I have shut it off, waited the 40 seconds and when once again turned on, it is the same screen....optimizing and it wi… read more
Richard
Richard
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I am unable to unlock my kindle fire 5th generation device
I am unable to unlock my kindle fire 5th generation device by swipingf upwardsv as I have in the past … read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
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My Kindle Fire seems to be locked up. I press on button, screen
My Kindle Fire seems to be locked up. I press on button, screen comes up with "Do you want to shut down your Kindle? Has a "shut down" or "cancel" button. Does not react to touching the buttons at all… read more
Kriptokrit
Kriptokrit
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1,320 satisfied customers
my kindle fire has frozen up... will not accept any touch commands,
my kindle fire has frozen up... will not accept any touch commands, tried to shut it down now its stuck on the shut down screen.… read more
Simit
Simit
Bachelor's Degree
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I have a Kindle Fire. I am connected via a USB cable to my
I have a Kindle Fire. I am connected via a USB cable to my Toshiba PC Satelite. I am unable to get a recognition from my computer of the Kindle when it is connected. I wish to downlad some photographs… read more
Thomas
Thomas
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Associate Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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