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My kindle says Repair Needed contact kindle. I have put a
I have put a new battery into it and now cannot even turn it off … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
1,449 satisfied customers
Kindle 3 (keyboard) model left in a drawer for several years
Kindle 3 (keyboard) model left in a drawer for several years w/broken screen. I replaced screen and now it will not wake. I've tried the 40 sec hold of start followed by start, 40 sec hold of start fo… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
Several years ago I was given my Kindle as a gift. I no
Several years ago I was given my Kindle as a gift. I no longer can charge it and am so upset as I love it. I have several books on it that I will not be able to read. Any thing you can do? … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
I charged it up every night and use it during the day. I
I charged it up every night and use it during the day. I always put it on the charger during lunch and supper. I had it on the charger all night and it has been off the charger a couple of hours an th… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
I can't seem to charge my kindle. Not sure if there is
I can't seem to charge my kindle. Not sure if there is something wrong with the port. … read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
My Kindle Paperwhite got frozen on a screensaver. I left it
Hi! My Kindle Paperwhite got frozen on a screensaver. I left it with mains charger overnight, still showing orange light. I tried pressing the power button for 1 minute and then briefly again. Nothing… read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
I have a kindle and I haven't used it for about two to three
Hi I have a kindle and I haven't used it for about two to three years! I've got it out and it won't do anything.... It may a has a charge picture on the front which won't go away no matter what we do… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
I have done the steps suggested by Josh concerning my Kindle
I have done the steps suggested by Josh concerning my Kindle Fire not able to be charged .They have not worked . This has cost me $90 00 so far .Im wondering if there are more things to try.I believe … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
654 satisfied customers
I cannot unlock my Kindle, the words do not show. It is
I cannot unlock my Kindle, the words do not show for unlocking. It is charged and I can read the ad … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,036 satisfied customers
My kindle is the basic "no frills" model. Ive had it since
My kindle is the basic "no frills" model. I've had it since Christmas and it has worked perfectly until now. Suddenly, the lower half of my screen is blank, including table of contents. I can access m… read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
I have fully charged my Kindle reader. It shows a green light
I have fully charged my Kindle reader. It shows a green light when I attempt to turn it on but it does not respond. I have tried all the suggestions based on other users comments but with no luck. Alt… read more
Cris
Cris
1,768 satisfied customers
I own the basic Kindle(purchased approx. 18 months ago). I
I own the basic Kindle(purchased approx. 18 months ago). I took it out of the case and the screen displayed a battery, a cable connector, and an arrow pointing to power. I charged my Kindle overnight,… read more
Thomas
Thomas
IT Manager
Associate Degree
1,643 satisfied customers
My 2 month old Kindle Fire 8.9 has operated well until today
My 2 month old Kindle Fire 8.9 has operated well until today at 15.02 in the afternoon. At that point, while loading an http site, it froze. I have not been able to get it to turn off or stop loading.… read more
Thomas
Thomas
IT Manager
Associate Degree
1,643 satisfied customers
I have purchased 2 wall chargers for my Kindle Fire and both
I have purchased 2 wall chargers for my Kindle Fire and both of them have stopped charging the Kindle after only a few weeks of use. I have tried multiple outlets and both of them did the same thing. … read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
The "empty battery" page is displayed. After charging nothing
The "empty battery" page is displayed. After charging nothing is happening. The same empty battery page shows. I tried holding the button for 20 seconds, it does not help.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hello - I downloaded three new books...Im only getting
Hello - I downloaded three new books...I'm only getting the first page of each chapter. I thought maybe it was just one book, but they are all the same. I have the basic D00901 3G. Any suggestions wou… read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
got Kindel last year...it is registered..screen says critical
got Kindel last year...it is registered..screen says critical battery....may take up to 30 minutes to recharge..it has been hooked to computer..just as before....and it won't charge...light turns gree… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
My kindle dx has a battery problem. Critical battery. Your
My kindle dx has a battery problem. Critical battery. Your battery is empty. I have not been able to recharge the battery or have the Kindle respond. The charge light comes on for a short while and th… read more
MD Sadique
MD Sadique
Engineer
Diploma in Applied Electronics and Instrumentation
410 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

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600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

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1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

Engineer

410 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Sijad H.

Sijad H.

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3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

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Aric

Aric

Technician

1,910 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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