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Yesterday I went to recharge my Kindle Paperwhite (10 I
Yesterday I went to recharge my Kindle Paperwhite (10 I think) - purchased Nov 2018 Order #(###) ###-####5854260 because it was showing a battery symbol with an exclamation symbol. The orange light didn't come on and I have left it for 24 hours hoping it would start to recharge during that time. However, it didn't and the orange light didn't come on at all. I checked the USB cable with my husband's identical Kindle and it was fine with his. Can you please help? Also what is the warranty period for my Kindle please? Thanks, ***** ***** … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
1,013 satisfied customers
I have a kindle paperlight purchased when they were a new
I have a kindle paperlight purchased when they were a new item. I am having trouble recharging battery. I can get orange light to come on. I follow ssuggestions made on this site. Now in box a chargin… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,405 satisfied customers
My kindle is stuck on a page which says "Empty Battery" but
my kindle is stuck on a page which says "Empty Battery" but the charger won't charge it. There is no green light or red light showing (nothing). I have tried sliding the power button along and holding… read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
my kindle model number D01200 will not start up even when I
my kindle model number D01200 will not start up even when I have pluged in to the power charger frank mccann… read more
Freddy M.
Freddy M.
Technician
Vocational, Technical or Trade Scho
18,422 satisfied customers
My kindle will not turn on or charge. I have been using it
My kindle will not turn on or charge. I have been using it and the recharge battery message came on a couple of times but now it won't recharge. The orange light came on for a few short seconds but th… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle fire wont work. It only has a screen that says
My kindle fire won't work. It only has a screen that says kindle fire with a flash going through it like it is charging.… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
my kindle will not switch on. yesterday i had the request to
my kindle will not switch on. yesterday i had the request to recharge the battery. this i did today the orange light came on after a short time. i did not notice as to how long it stayed on. when i re… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,405 satisfied customers
I was using Pandora this morning and everything was playing
I was using Pandora this morning and everything was playing fine. I had the message of a low battery so I plugged it into the charger. The orange light came on then later it turned to green. When I un… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle Fire will not charge. The message is that there is
My Kindle Fire will not charge. The message is that there is not enough battery life to shut it down. Also, it appears to take a charge only when the charger cable is held in place in a certain positi… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Kindle Fire showed low battery and I plugged in the charger
Kindle Fire showed low battery and I plugged in the charger but it did not take the charge. My connector has always fit loose so I thought it was that. I had a friend bring hers to me and it still has… read more
Thomas
Thomas
IT Manager
Associate Degree
1,654 satisfied customers
While reading on my kindle fire it sit down. I thought it
While reading on my kindle fire it sit down. I thought it was not charged. After charging overnight it still won't come on, but it's charged--the words, "kindle fire," show on the screen, but the arro… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
My Kindle Fire won't stay on and I recharged it and it only
My Kindle Fire won't stay on and I recharged it and it only has the burning Kindle Fire on the page. I push the turn on button and it stays on 5 seconds then the black screen.… read more
Andy
Andy
Design Engineer
MS Electrical Engineering
6,856 satisfied customers
I have a kindle fire and it will not charge , Ihave tried charging
I have a kindle fire and it will not charge , Ihave tried charging it for 12 hours and it still says low battery and will not stay on .… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
My Kindle Fire was on the charger line as I was using it.
My Kindle Fire was on the charger line as I was using it. Power went off and a message states that battery is too low and to turn it off for 15 minutes before try to turn it on. However there is no or… read more
Josh
Josh
7,880 satisfied customers
The signal has come up "your battery is empty" but repeated
The signal has come up "your battery is empty" but repeated efforts to recharge are failing. The orange light comes on to show that the power connection is made, but after a minute or two the orange l… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,516 satisfied customers
I was unable to access my kindle because the registration number
I was unable to access my kindle because the registration number was in another password, not mine. I had charged the battery and when the registration was changed, the battery was dead and will not r… read more
Nathan
Nathan
Bachelors of Science
34,811 satisfied customers
Kindle wont stay on. Battery went dead, I recharged battery,
Kindle wont stay on. Battery went dead, I recharged battery, green light showing but it will not stay on.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I plugged in my new kindle last night to charge for the 2d
I plugged in my new kindle last night to charge for the 2d time and keep getting a low battery message this a.m. It charged fine the 1st time but does not seem to be recharging this time. what am I do… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

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Kriptokrit

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1,320 satisfied customers

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MD Sadique

MD Sadique

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Sijad H.

Sijad H.

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Richard

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Aric

Aric

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1,910 satisfied customers

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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