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Related E-Readers Questions
Kindle no longer charges when connected to charging unit.
Kindle no longer charges when connected to charging unit. … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
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My kindle that is only one year old is not responding. I had
Hi. My kindle that is only one year old is not responding. I had not used it for several months, and now, even after charging it, all I get on the screen is a battery icon with an exclamation mark in … read more
Aric
Aric
Technician
Run A/V and repair business for over
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I've not used my paperwhite for well over a year. I have
hi I've not used my paperwhite for well over a year. I have just tried to turn it on and not surpisingly the screen is showing an empty battery symbol with an exclamation mark in the middle og it. I h… read more
Randy Boman
Randy Boman
2,172 satisfied customers
When not in use, I keep my reader in its zippered cover. I
When not in use, I keep my reader in its zippered cover. I hadn't used it for several months and when I opened the cover to use it I turned it on and it showed an unfamiliar graphic which seemed to de… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
11,823 satisfied customers
Won't charge and won't connect to WiFi. When I click on Turn
When I click on Turn on wifi it shows bars for a second then shows "off". Doesn't seem to be charging either. … read more
Richard
Richard
Customer Service
IT Manager, Consultant
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My Kindle doesn't charge. I think it is about 5 yrs old. I'm
My Kindle doesn't charge. I think it is about 5 yrs old. … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
Dropped my kindle in the bath, the screen has frozen, my
Dropped my kindle in the bath, the screen has frozen, my green light is not coming on, but when I put the charger in the orange light comes on … read more
Nathan
Nathan
Bachelors of Science
34,463 satisfied customers
I can't get my kindle to charge. The ***** *****ght is on but
I can't get my kindle to charge. The ***** *****ght is on but the battery on the screen does not show the charging symbol. I have tried to reset with no luck.… read more
Nathan
Nathan
Bachelors of Science
34,463 satisfied customers
Ive had my kindle for almost 3 years and its worked perfectly.
I've had my kindle for almost 3 years and it's worked perfectly. However, the last few days, when I plug it in to charge and I have to move the cord around to get the light to come on and when it does… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have a Kindle Fire, 1st generation. Recently, after trying
I have a Kindle Fire, 1st generation. Recently, after trying to charge it overnight, when I turned it on, the battery charge indicator had a question mark show up and the date showing was December 31.… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I am wondering what is causing my Kindle to act up 3 times
I am wondering what is causing my Kindle to act up 3 times in one day? It puts up a note saying" unable to close?) and then I can not get it back until I try several times to get the Kindle picture up… read more
Nathan
Nathan
Bachelors of Science
34,463 satisfied customers
I had my Kindle Fire charging and it slipped off my dresser.
I had my Kindle Fire charging and it slipped off my dresser. The charger (part inserted into the Kindle) bent. I replaced the charger and it charges fine. However, I cannot turn on my Kindle unless it… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I seem to have lost the ability to switch on/off "wireless
I seem to have lost the ability to switch on/off "wireless connection" to save battery power.… read more
Dr. Fix-It
Dr. Fix-It
Technician
3,031 satisfied customers
I made sure it was charged but it wont turn on! The message
I made sure it was charged but it won't turn on! The message on the screen is " please wait while your kindle starts up. The light comes on when I press the button but won't stay on.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I am having trouble charging my kindle. Please help as Im
I am having trouble charging my kindle. Please help as I'm reading and the sign keeps coming up that my battery needs charging… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle said ÿour battery is empty"and I put it on the mains
My kindle said ÿour battery is empty"and I put it on the mains charger. The charge indicator area blinked and then remeined yellow. I didn't look at the screen image at that time and left it overnight… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
How do I know when the battery to my Kindle is charged and
How do I know when the battery to my Kindle is charged and how do i know when it needs charging? Does the Kindle automatically come on or do I need to do something to get it to come on… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Im on my second kindle since Christmas with the same problem--I
I'm on my second kindle since Christmas with the same problem--I can't seem to keep it charged. I am an avid reader and use it alot , but this particular kindle was plugged in all night last night and… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

Engineer

410 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Sijad H.

Sijad H.

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3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

2,164 satisfied customers

Avid repairer and trouble shooter of E-Readers

Aric

Aric

Technician

1,910 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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