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Related E-Readers Questions
Kindle not holding a charge. When I turn it on I get a large
kindle not holding a charge. When I turn it on I get a large battery with a green lightening bolt--then it shuts off … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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Showing a large empty battery with a lightening bolt. Won't
showing a large empty battery with a green lightening bolt. Won't stay on. Has been charging all day. … read more
Aric
Aric
Technician
Run A/V and repair business for over
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My Kindle Fire tablet will not turn on, a day ago, yes, on
My Kindle Fire tablet will not turn on JA: When did you last charge your Kindle Fire? Customer: a day ago JA: Have you tried a force reboot (pressing and holding the power button for a minute)? Custom… read more
Nathan
Nathan
Technician
Bachelors of Science
43,252 satisfied customers
My kindle fire HD 7 generation is less than 6 months old and
My kindle fire HD 7 generation is less than 6 months old and will not charge. … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
I think the battery is dead. 3 days ago. but it didn't seem
3 days ago. but it didn't seem to completely charge as the battery symbol in the upper right still had the lightening bolt in it.. Now the battery symbol show up on a black bacground screen with just a bi of red and the lightening bolt is outside the symbol … read more
Randy Boman
Randy Boman
2,168 satisfied customers
My" Paper" Kindle is frozen! I clicked on "Store," and then
My "White Paper" Kindle is frozen! I clicked on "Store," and then tried to get back to "Home," but nothing happens, no matter what I do. The battery was about half charged, so I plugged the device int… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,429 satisfied customers
I have had my Kindle (Model #D01100, etc.) years and have
I have had my Kindle (Model #D01100, etc.) for several years and have had no trouble with it until now. It has been sitting for a few weeks and needed to be charged. I plugged it in over night and the… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,019 satisfied customers
When I went to charge the battery on my kindle fire the
When I went to charge the battery on my kindle fire the screen showed a picture of a battery with a red line and a lightening bolt. What does this mean?… read more
Josh
Josh
7,474 satisfied customers
I cannot turn my Kindle on. It has been a problem for about
I cannot turn my Kindle on. It has been a problem for about a week where I would keep getting Application error and after a time it would come back on,but now it doesn't. Does that mean it's dead?… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
Had been reading for several hours. Laid Kindle down with page
Had been reading for several hours. Laid Kindle down with page of book on screen. Came back to it 2-3 minutes later and screen was frozen on that page. I had charged the battery prior to using. Tried … read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
On my Kindle Touchscreen, my battery is showing very low (showing:
On my Kindle Touchscreen, my battery is showing very low (showing: charger, arrow, and lightning bolt). I cannot turn it on (by 20 sec. hold or tapping). My light keeps going out and is showing yellow… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
My Kindle turns on OK and I several books ready to read, but
My Kindle turns on OK and I several books ready to read, but when I highlight it nothing happens. Also I noteiced the battery show dark but has a electric bolt through it. thanks… read more
Josh
Josh
7,474 satisfied customers
I haven't used my Kindle for a while and charged it today
I haven't used my Kindle for a while and charged it today and it won't turn on. The light is green, but it won't respond. The picture on the tablet is a plug, arrow, lightening bolt. How do I get it t… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle Fire wont charge with the old chord so I bought
My Kindle Fire won't charge with the old chord so I bought a new one. With the new one, when I press the start button the green light comes on for approximately 3 seconds, goes off and sometimes the o… read more
Josh
Josh
7,474 satisfied customers
yes, i put my kindle on the charger, and when it turned green,
yes, i put my kindle on the charger, and when it turned green, i unplugged it. but the green light wouldn't go off, and i couldn't turn it on. i plugged it back into the charger, the light went to yel… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Kindle is stuck on a page display and will not change or shut
Kindle is stuck on a page display and will not change or shut down. i tried sliding the power slide across and held it for well over one minute but nothing has changed… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
When I turned on my kindle this AM it said it needed to be
When I turned on my kindle this AM it said it needed to be charged - so I plugged it into my computer and it wouldn't charge. It said that my computer didn't recognize the USB port. Now my kindle is o… read more
Cris
Cris
1,768 satisfied customers
My Kindle touch just froze up while I was reading. I got it
My Kindle touch just froze up while I was reading. I got it for Christmas. It was charged almost completely. The screen shows "Please connect wirelessly to download the latest Special Offers," but I c… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

Engineer

410 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Sijad H.

Sijad H.

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3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

2,164 satisfied customers

Avid repairer and trouble shooter of E-Readers

Aric

Aric

Technician

1,910 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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