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Kindle page frozen - can not get to settings. Over noght.
kindle page frozen - can not get to settings JA: When did you last charge your Kindle? Customer: over noght. just turned it on. battery at 100% JA: Have you tried a force reboot (pressing and holding … read more
Richard
Richard
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My Kindle Fire has all of a sudden not allowed touch screen.
My Kindle Fire has all of a sudden not allowed touch screen. It went into some sort of Tutorial, which cuts off touch screen ability. We managed to get the Kindle shut down and started up again. It co… read more
Josh
Josh
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My kindle paperwhite is frozen. screen shows on top half
my kindle paperwhite is frozen. screen shows on top half latest down load bottom half man under tree..middle screen box "power..cancel,restart,screen off". Restart is frozen. full screen showing man u… read more
Randy Boman
Randy Boman
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Kindle 5th generation 5 position switch -- frozen on tree
Kindle 5th generation 5 position switch -- frozen on tree page with bar one third across. charged for 3 hours, still no green light. Pressed home button then on switch for 60 seconds and left for 10 m… read more
Randy Boman
Randy Boman
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Yes. My kindle seems to be refusing to charge. I plug it into the charger and the light do
Yes. My kindle seems to be refusing to charge. I plug it into the charger and the light does not come on at ll. The image on the front is a very faint amazon tree with an almost empty bar below. The c… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
539 satisfied customers
My Kindle seems to be frozen with the picture of the person
My Kindle seems to be frozen with the picture of the person sitting under the tree. It runs down the battery. Have tried to reboot it by holding down the on/off button, but I still cannot turn it on t… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I have an Amazon Kindle that has frozen with the little boy
I have an Amazon Kindle that has frozen with the little boy sitting under a tree on the screen. Is there anything I can do to wake it up again?:… read more
Cris
Cris
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I have a kindle paperwhite. Whenever I shut the cover on my
I have a kindle paperwhite. Whenever I shut the cover on my kindle it is still using my battery. I can go for about a week without reading my kindle and when I open it back up it tells me that my batt… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
Laid my Kindle down for a little bit(in the middle of a story)
Laid my Kindle down for a little bit(in the middle of a story) and when I came back to start reading again it said it was updating and I had never had that happen before so I laid it back down(frustra… read more
Cris
Cris
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My kindle will not switch back to "live" from sleep mode and
My kindle will not switch back to "live" from sleep mode and is not recognised on my computer… read more
Viet - Printer Tech
Viet - Printer Tech
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kindle has a frozen front page. have tried all the usual things
kindle has a frozen front page. have tried all the usual things but nothing seems to be working.… read more
Viet - Printer Tech
Viet - Printer Tech
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Bachelor's Degree
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My Kindle keeps freezing up and does not respond to touch.
My Kindle keeps freezing up where it does not respond to touch. Holding down the start button to force a shut down and restart used to work, but now that doesn't work either. It just remains frozen on… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
My first generation kindle froze in the middle of a hard reboot
My first generation kindle froze in the middle of a hard reboot last night and would not turn off or finish the reboot. It has been charging for several hours and the light is still yellow and the scr… read more
Josh
Josh
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This is my third Kindle The touch 3 g. I like the other
This is my third Kindle The touch 3 g. I like the other one better This 3 g is frozen half way open on the front page -the tree logo- I have held the button down and have it charged. It won't do anyth… read more
Nathan
Nathan
Bachelors of Science
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My kindel is frozen in sleep mode, I have tried holding start
My kindel is frozen in sleep mode, I have tried holding start button down and charging overnight, but can't get any response - any suggestions please Janet… read more
Viet - Printer Tech
Viet - Printer Tech
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I have been having issues with my Kindle; if it werent so
I have been having issues with my Kindle; if it weren't so costly I'd throw it in the dumpster ! My husband and I recently finished a cross country bicycle ride and prior to the trip I thought using t… read more
AnswerManRob
AnswerManRob
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My Kindle has frozen in sleep mode, the charging light is
My Kindle has frozen in "sleep" mode, the charging light is off when plugged into the electricity supply, nothing works, whats wrong please.… read more
Anthony_Infotech
Anthony_Infotech
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Vocational, Technical or Trade Scho
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I have the latest generation kindle which I received for Christmas.
I have the latest generation kindle which I received for Christmas. Today it was stuck on the sleep mode page and would not go to my book. I forced a shut down to see if that would un stick it, but no… read more
Simit
Simit
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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