E-Readers

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Related E-Readers Questions
I am unable to purchase a book on my kindle there is no buy
I am unable to purchase a book on my kindle there is no buy or save to wish list appearing on my page to crow books to buy … read more
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Randy Boman
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Amazon. I have two Kindles and the old one was the only one
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I have a 2017 kindle paperwhite that has been frozen on the
Hi, I have a 2017 kindle paperwhite that has been frozen on the screen with the little boy under the tree. I have tried resetting it various times while it is fully charged,by holding down the button … read more
Aric
Aric
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Have forgotten my password. About 2 months ago. Haven't
have forgotten my password JA: When could you last access your device? Customer: about 2 months ago JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you don'… read more
Sijad H.
Sijad H.
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I just replaced my paper, the old device the screensaver
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Aparna Indresh
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After installing the latest version of "Amazon Kindle", in
After installing the latest version of "Amazon Kindle", in my Nextbook , Model No. NX 16A8116K PK. which is less than 6 months old, I can only read 5 or 6 pages before "Amazon Kindle" freezes up. It t… read more
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Josh
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Kindle has "frozen" and I can't "turn the page". It's a
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Anthony_Infotech
Anthony_Infotech
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My Kindle will not allow me to purchase books. I have an
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When I go "show more" in a category it freezes. Kindle
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My husband bought me a kindle white paper reader in April
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I am having trouble with my email address when I tried to
I am having trouble with my email address when I tried to pay the VISA deposit. I have 2 paper white kindles but I am unable to access books from the other kindle. I typed this question in a few minut… read more
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Message came up 'trouble occurred wtih store". I clicked
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Aric
Aric
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I just had a query an paid the $5 fee on my CC and get
Hi i just had a query an paid the $5 fee on my CC and get directed to a website with no answer asking me to pay more for a 3 month trial … read more
MD Sadique
MD Sadique
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I called in earlier today because my kindle was frozen. I
I called in earlier today because my kindle was frozen. I was instructed to plug the kindle into the computer. The tech spoke to my husband and said our computer was infected and we were transferred t… read more
Randy Boman
Randy Boman
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High School or GED
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5 days ago I received in the mail my 5th Kindle e-reader.
5 days ago I received in the mail my 5th Kindle e-reader. Two have been Paper Whites and 3 the standard or basic model. Only one, the last basic works. So I have 4 readders that are frozen. The last a… read more
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

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602 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

Engineer

414 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Sijad H.

Sijad H.

Technician

75 satisfied customers

3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

2,225 satisfied customers

Avid repairer and trouble shooter of E-Readers

Aric

Aric

Technician

1,924 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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