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My Kindle, which is several years old, won't start. It's
My Kindle, which is several years old, won't start. It's fully charged, but when I press the start button, the light comes on for a few seconds and then goes out. I was in the middle of reading a book… read more
Cris
Cris
1,789 satisfied customers
Empty battery sign displayed. When I try to charge no lights
Empty battery sign displayed. When I try to charge no lights come on. The green light came on and quickly went off. Have tried holding power switch for 30 secs with and without plugging in.… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
Screen is frozen and is not responding to re-booting (holding
Screen is frozen and is not responding to re-booting (holding power button down for over 20 seconds - even up to over 1 minute) also does not seem to be charging… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I have a kindle thats several years old and was currently
I have a kindle that's several years old and was currently reading a book on it. I recharged it last night and it has nothing on the screen now. I can get the green light from the on-switch but nothin… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I have a 1st generation Kindle. The screen says that the "Battery
I have a 1st generation Kindle. The screen says that the "Battery is Empty". I have tried charging it. Initially the yellow light comes on, but it never turns green and eventually goes out altogether.… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
My Kindle will not recharge. Tried using the USB port on my
My Kindle will not recharge. Tried using the USB port on my computer and it did nothing. I received it as a gift less than a year ago (Dec 2013).… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
My Kindle quit with the page open and wouldnt go back or forward,
My Kindle quit with the page open and wouldn't go back or forward, couldn't open store . I tried to charge it but nothing happened. It froze with a page open already read. Now what?… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I left my Kindle out in the sun for 20 minutes while I answered
I left my Kindle out in the sun for 20 minutes while I answered the phone. It wouldn't switch back on and won't recharge (overnight). The switch light turns green, then flashes twice, then goes dark b… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
My 3-year old Kindle Touch went dead today. The battery was
My 3-year old Kindle Touch went dead today. The battery was charged, but I charged it up again just to make sure. I tried holding the power button on for 20 seconds (several times), but all that happe… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I have a kindle reader (4 years old). The picture froze and
I have a kindle reader (4 years old). The picture froze and I held the off switch until the picture faded. It is fully charged but will not turn on.… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
When I turn my Kindle on and try to swipe it to unlock it nothing
When I turn my Kindle on and try to swipe it to unlock it nothing happens. Also a couple nights ago I noticed that the background lighting was not allowing me to read in the dark. I thought it might n… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
My kindle fire is not recharging and the orange button is not
My kindle fire is not recharging and the orange button is not coming on while it is connected to the charger. Already tried a different charger.… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I cannot get my Kindle to charge. It has been no problem before.
I cannot get my Kindle to charge. It has been no problem before. I have tried 3 different electrical outlets, still not working. I got a new charger and cable, still not working. What can I do now?… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I read my Kindle at the beach, shut it off and put in my beach
I read my Kindle at the beach, shut it off and put in my beach bag. Now it does not work. The light lights when I try to start it but the kindle does not come on. Tried to charge it and nothing pops u… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
my kindle appears to have a dead battery. Ive charged severall
my kindle appears to have a dead battery. I've charged severall times with no responce. I also tried holding the on button down for 20 seconds. Help… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
i havnt used my kindle doe a few months and now it wont charge
i havn't used my kindle doe a few months and now it won't charge although the reading light works? what can i do and where ican i find all the books i've purchased?… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
My Kindle will not charge...have tried three different chargers
My Kindle will not charge...have tried three different chargers and brought to Radio Shack....they had no success. The Kindle was received on December 24, 2012. I am not sure of the warranty.… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
The bottom third of my screen is frozen (on all pages the top
The bottom third of my screen is frozen (on all pages the top 2/3rds are as normal, the bottom third shows the wallpaper) Its fully charged Its less than a year old and I haven't dropped it Can you he… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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