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Related E-Readers Questions
I'd like to access my kindle library but the directions send
I'd like to access my kindle library but the directions send me to my home screen. What home screen are they referring to? … read more
Expert
Expert
It is frozen. I pressed the restart button for 45 second.
it is frozen. I pressed the restart button for 45 second. the screen went blank and the picture with the tree comes up. The name kindle on top of the screen is not black. and nothing happens. I left i… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,371 satisfied customers
It is fully charged but I can't get it past the kindle first
It is fully charged but I can't get it past the kindle first page where the tree is . I've had it about 6 years without a batter change & am afraid when I do get a new battery I will lose all my store… read more
Randy Boman
Randy Boman
2,174 satisfied customers
I plugged my friends kindle into my computer to charge. when
I plugged my friends kindle into my computer to charge. when i went to use itit gave me an error message that said i didn't unplug it properly. when i tried to return to the book i was reading it said… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
11,907 satisfied customers
I cannot get rid of unwanted books since Kindle went to the
I cannot get rid of unwanted books since Kindle went to the new format, the one that is blue and black with a young boy sitting up under a tree reading. If you can't help me I will have to drop Kindle… read more
Harry
Harry
2,803 satisfied customers
My paperwhite has become very slow, especially when I turn
My paperwhite has become very slow, especially when I turn it on. Then I get a message saying there is a problem but it eventually comes on. … read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
my kindle stopped in the middle of my reading it. Then it
my kindle stopped in the middle of my reading it. Then it went to a page with a tree and a person sitting under. then it looked like some kind of download happened. I read for awhile and it just stopp… read more
Nathan
Nathan
Bachelors of Science
34,739 satisfied customers
My Kindle seems to be frozen with the picture of the person
My Kindle seems to be frozen with the picture of the person sitting under the tree. It runs down the battery. Have tried to reboot it by holding down the on/off button, but I still cannot turn it on t… read more
Freddy M.
Freddy M.
Technician
Vocational, Technical or Trade Scho
18,422 satisfied customers
My standard model Kindle has worked well for couple of years;
My standard model Kindle has worked well for couple of years; consequently I have lots of books on line which I now cannot read. The problem is the 4 way navigation controller does not work and so I c… read more
Josh
Josh
7,807 satisfied customers
I just charged up my Kindle--it is about two years old. It
I just charged up my Kindle--it is about two years old. It is frozen on the page that says, "Continue reading on your phone or tablet" with a picture of a tree with somebody sitting under the tree rea… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
My Kindle will not turn on. I charged it over night and when
My Kindle will not turn on. I charged it over night and when I tried to turn it on a screen came on with a Hill and a tree and a person sitting under the tree and a blank space which looks like a plac… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle had an upgrade last night and since that time I cant
My Kindle had an upgrade last night and since that time I can't get it to reset. The Kindle person with a book sitting under a tree just stays there. I tried holding the on/off button down for 15 sec.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I turned my Kindle off last night before going to bed. I have
I turned my Kindle off last night before going to bed. I have been unable to turn it on all day! It has a picture of someone sitting under a tree reading and the word"Kindle" over the tree, but I can … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Last night I charged my kindle, started to read it in bed and
Last night I charged my kindle, started to read it in bed and fell asleep. Kindle standing up with book in view. I moved it to night stand, and upon awakening, I see the screen saver with the reader u… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have just acquired a Kindle (from Amazon) there is no power
I have just acquired a Kindle (from Amazon) there is no power cable / connection with the unit, I have poered the unit as recommended by connection to my laptop. How long does the power last, how freq… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Im a long-time Kindle user - I bought the first Kindle out
I'm a long-time Kindle user - I bought the first Kindle out & the second one too. The problems I'm having are two-fold. First of all the charging cord sucks big stime - it won't stay in & I've had to … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I am looking to buy an e-book. I was originally planing on
I am looking to buy an e-book. I was originally planing on buying a Nook from barnes & Noble. I have since seen the ad for your Kindle Fire that is coming out next month. Does the new fire set your bo… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
My Kindle often loses the last page Ive read while its turned
My Kindle often loses the last page I've read while it's turned off and returns me to the first page when I turn it back on. Am I expected to keep track of those teeny numbers at the bottom of the pag… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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