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Related E-Readers Questions
When I swipe to use my device, a screen comes up which
when I swipe to use my device, a screen comes up which invites me to follow a 'tutorial on how to use my "fire". Neither the 'continue' or 'exit' signs on this screen respond - so I can't get into ema… read more
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Vocational, Technical or Trade Scho
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It's frozen, It is charged and was frozen by some kind of
It is charged and was frozen by some kind of FBI agency … read more
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Viet - Printer Tech
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Cannot access my home screen. When I turn the unit on, it
Cannot access my home screen. When I turn the unit on, it goes to some kind of a game or something that it wants me to log into. When I swipe up to get to home screen nothing happens … read more
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Russell H.
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Kindle wont boot up have tried several times holding for 40
kindle wont boot up have tried several times holding for 40 sec then attempt to re boot come up with amazon sign and freezes … read more
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concerning words with friends app: Its my turn to move but
concerning words with friends app: Its my turn to move but the page will not move from their turn. Its been 8 days and I don't know how to remedy this. Have tried re-booting the kindle.… read more
Dr. Fix-It
Dr. Fix-It
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We have a Kindle Fire and a Kindle Paperwhite but have not
We have a Kindle Fire and a Kindle Paperwhite but have not been able to have our book purchases show up on both units. How can we fix this?… read more
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I have a Kindle Fire that I gave to my mom as a gift. She
I have a Kindle Fire that I gave to my mom as a gift. She threw the box away (crazy, I know) and when the device is turned on it only displays "Kindle Fire". It will not move past that screen. How can… read more
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I DOWNLOADED A FREE GAME, STARTED TO PLAY AND OPTIONED BACK
I DOWNLOADED A FREE GAME, STARTED TO PLAY AND OPTIONED BACK TO GAME BACKROUND AND MY KINDLE FIRE SCREEN FROZE AND IT WON'T LET ME TURN IT OFF EITHER.… read more
AnswerManRob
AnswerManRob
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I purchased a game on my computer through Amazon.com and started
I purchased a game on my computer through Amazon.com and started downloading it on my kindle fire - the kindle fire froze I have not had a screen since - What do I do?… read more
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AnswerManRob
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I have a kindle that was purchased several years ago. I cant
I have a kindle that was purchased several years ago. I can't find a model number. I was trying to purchase a new book and the kindle froze and wouldn't respond. Finally I was able to hold the off sli… read more
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I have received a "kindle fire" for Christmas and have opene
I have received a "kindle fire" for Christmas and have opened and registered it under my name: Robert E. Grochau. Now, several days later I can not get it opened to the face (home) page. The title pag… read more
Dr. Fix-It
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Kindle fire. Jumped through all hoops and still screen says
Kindle fire. Jumped through all hoops and still screen says "Kindle fire" only. Registered, charged, turned on and off... Ugh!!!… read more
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I have a Kindle Fire and I just finished a book my kindke
I have a Kindle Fire and I just finished a book my kindke is frozen. I can't turn a page nor can I turn it off what can I do?… read more
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I recd my kindle about a week or so ago. While downloading
I rec'd my kindle about a week or so ago. While downloading a kindle free game, my kindle froze up. What do I do? I have charged it. (though it had 1/2 a battery life left and 5 bars of 3g connectivit… read more
namstech
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downloaded a book on Wednesday evening and now my Kindle will
downloaded a book on Wednesday evening and now my Kindle will not display a book for reading...only a blank page with the header of the previous book I was reading. It will go to menu and to home page… read more
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We are on holls in Spain and our Kindle has FROZEN....What
We are on holls in Spain and our Kindle has FROZEN....What can we do..? It is fully charged...Opened on WI FI page to download...But Froze... Bill… read more
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My kindle just froze on a log in page. Power off wont work,
My kindle just froze on a log in page. Power off won't work, I get no response from any button.… read more
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I got water in my kindle and have tried drying it out but it
I got water in my kindle and have tried drying it out but it still appears to be dead. Is it truly dead?… read more
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Meet the Experts:

Dan T.

Dan T.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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