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My kindle is stuck on a page which says "Empty Battery" but
my kindle is stuck on a page which says "Empty Battery" but the charger won't charge it. There is no green light or red light showing (nothing). I have tried sliding the power button along and holding… read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
I was using Pandora this morning and everything was playing
I was using Pandora this morning and everything was playing fine. I had the message of a low battery so I plugged it into the charger. The orange light came on then later it turned to green. When I un… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have had my Kindle Fire for just over a year ( I got it
I have had my Kindle Fire for just over a year ( I got it for Mothers Day last year)For about the last four months it has been unable to hold aamuch of a charge. It is now at the point where it will n… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
I have the original Kindle but it will not re-charge. Have
I have the original Kindle but it will not re-charge. Have tried with the supplied connector and also a plug in adaptor. The light shows orange then turns to green but battery still displays empty and… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Used my kindle yesterday without issue (and when I set it down,
Used my kindle yesterday without issue (and when I set it down, I had about 75% battery power left. Found my kindle this morning TOTALLY blank, no indication of power on the power button, unable to tu… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I left my Kindle on charge last night, but this morning it
I left my Kindle on charge last night, but this morning it won't turn on. I have tried doing a hard reset - I held the switch in the on position for at least 30 seconds, then released it. When I first… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Left my kindle on all night, when i went to use this morning,it
Left my kindle on all night, when i went to use this morning,it wont turn on. I have had it charging for 8 hours when I try to turn it on the green light stays on for 1.5 sec then switches off. Whats … read more
Cris
Cris
1,839 satisfied customers
Kindle is stuck on a page display and will not change or shut
Kindle is stuck on a page display and will not change or shut down. i tried sliding the power slide across and held it for well over one minute but nothing has changed… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
The signal has come up "your battery is empty" but repeated
The signal has come up "your battery is empty" but repeated efforts to recharge are failing. The orange light comes on to show that the power connection is made, but after a minute or two the orange l… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,675 satisfied customers
my kindle is not working. it never went to sleep last night.
my kindle is not working. it never went to sleep last night. i recharged it, but it wont do anything. wheni triedto return to the book i was reading, it said to delete it and recover from archive. i j… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle went "white". I had been reading for 4 hours, turning
My kindle went "white". I had been reading for 4 hours, turning it on and off today. I tried 2 hours ago to turn it off but it went white. I tried to fix it by turning it on and holding 15 seconds....… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle has stopped working ,i charged it last night and
my kindle has stopped working ,i charged it last night and went to use it tonight .i held the wake button for 20 seconds and still nothing .it is showing a yellow light where it is usually green(on th… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle is not responding. I was reading it while plugged
My Kindle is not responding. I was reading it while plugged in, I put it to sleep and when I returned I get no response.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi. My screen is frozen. I have tried to recharge, and the
Hi. My screen is frozen. I have tried to recharge, and the button is on orange while I am recharging but as soon as I unplug the charger the light goes out - no green light. Hope you can help… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle, 2010 version I believe, is stuck at the AmazonKindle
My kindle, 2010 version I believe, is stuck at the AmazonKindle page. The bar is stuck at about 1/4 of the way across. I have tried holding the on switch for 30 seconds or so and it does re-boot, but … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
on returning from the uk to australia the kindle has frozen.
on returning from the uk to australia the kindle has frozen. I have tried holding the power switch for over 30 seconds and also holding alt and the power switch . There is no light showing. I have als… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my amazon kindle is not working. It is charged but I have
my amazon kindle is not working. It is charged but I have only half a picture on screen and cannot enter any request.… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
I plugged in my Kindle to recharge the battery. The next morning
I plugged in my Kindle to recharge the battery. The next morning it had a green light but I did not unplug it. When I got home I notice there was an orange light. I unplugged it and turn it on. It fro… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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