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Kobo has jammed on one page. This happened just after it was
Kobo has jammed on one page. This happened just after it was charged. Won't turn off. … read more
Randy Boman
Randy Boman
2,100 satisfied customers
I plugged my e reader in to my computer to charge the
I plugged my e reader in to my computer to charge the battery and after I ejected I have not been able to turn it on . all I get is the green light flashing and a blank screen. cheers Vic … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,883 satisfied customers
I have a kobo ereader the battery died i cant find
hi I have a kobo ereader the battery died i cant find replacement battery lots of sony parts and others modelno battery LP404252ARU 3.7 v 1000 mAH 7Wh can i use a sony replacement … read more
Randy Boman
Randy Boman
2,100 satisfied customers
Charged I think, dead Kobo glo with flashing light and blank
Charged I think, dead Kobo glo with flashing green light and blank screen … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,883 satisfied customers
I also have a Kobo glo e-reader with a blank screen. It will
I also have a Kobo glo e-reader with a blank screen. It will not reset. The little light on the top flashes green and I can power it off. I have tried re-charging. Is it possible to have this fixed an… read more
Josh
Josh
It Support Specialist
Associate Degree
1,623 satisfied customers
Hi, I have a kobo mini that I had synced to my pc. I clicked
Hi, I have a kobo mini that I had synced to my pc. I clicked 'eject', then unplugged the kobo, but it's been stuck on a blank screen since. I have already tried a basic reset - the light comes on gree… read more
Cris
Cris
1,438 satisfied customers
After downloading a new book from Kobo my ereader now is just
After downloading a new book from Kobo my ereader now is just showing a series of moving black dots in the center of the screen and I can't access anything. What is the problem?… read more
Josh
Josh
It Support Specialist
Associate Degree
1,623 satisfied customers
kobo is not operating as it should...frozen on home page....pin
kobo is not operating as it should...frozen on home page....pin in the back only produced a flashing green and blue light which brings it back to the home page and freezes...could you advise on this m… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I bought two Kobo Minis . Have successfully downloaded Kodo
I bought two Kobo Mini's . Have successfully downloaded Kodo Desktop to my computer! Have successfully transered the operating system Kobo Mini wants. But now I am having trouble uploading gthe operat… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
My Kobo Glo is only 3 months old and doesnt seem to work anymore.
My Kobo Glo is only 3 months old and does'nt seem to work anymore. I was on Kobo Desktop and after charging books I tried to eject my Kobo but it said that it could'nt. I tried many times but it didn'… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
2,674 satisfied customers
My kobo is frozen with the smiley face on one black box. I
My kobo is frozen with the smiley face on one black box. I have tried reseting with the paper clip in the back, but I don't get the page in the front. I can get the blue light to come intermitently on… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
We bought our daughter a new kobo mini ereader and we are trying
We bought our daughter a new kobo mini ereader and we are trying to get it setup. We downloaded the Kobo Desktop for www.kobosetup.com but we press get started, we get spinning arrows that don't stop … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
I Cant get my kobo vox to turn back on. i get an orange light
I Cant get my kobo vox to turn back on. i get an orange light and a green flashing light but it wont turn on.… read more
Thomas
Thomas
Technician
Associate Degree
1,924 satisfied customers
hi I have a kobo min, original kobo and kobo on android phone,
hi I have a kobo min, original kobo and kobo on android phone, i connected my kobo mini to sync with my account, everything was ok for a couple of minuted then it can up with sync cancelled unknown er… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I have a Kobo touch and having been trying to recharge. Despite
I have a Kobo touch and having been trying to recharge. Despite having been charging all day the screen still reads "Please recharge your ereader" and the button flashes from blue to green. The ereade… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
Got the green flashing light. Can reset my Kobo ereader but
Got the green flashing light. Can reset my Kobo ereader but it won't progress past the startup screen. Have plugged it in and it is not recognized by either kobo desktop adober digital. Any ideas? Tha… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,845 satisfied customers
kobo screen is black, plugged in to charger but green light
kobo screen is black, plugged in to charger but green light is on how do I get the screen going again?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I just received my new Kobo - I do not get a picture in the
I just received my new Kobo - I do not get a picture in the viewer and the light keeps flashing green - won't shut off.… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,845 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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