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Related E-Readers Questions
Kindle is frozen. When I hold the start button for 40
Kindle is frozen. When I hold the start button for 40 seconds it reboots, but the little white line only goes about 2/3 and then it goes to my home page. BUT the page is frozen and I cannot read? … read more
Josh
Josh
7,918 satisfied customers
Dropped my Kindle - landed screen side down. Ever since its
Dropped my Kindle - landed screen side down. Ever since it's been stuck on the default screensaver - picture of random letters at random angles. Won't clear when the power button is moved, as usual. N… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
My Kindle-keyboard (Wi-Fi only) S/N B008 A0A0 1222 0S2P has
My Kindle-keyboard (Wi-Fi only) S/N B008 A0A0 1222 0S2P has frozen screen. I tried sliding and releasing the power button for 20 sec, agter about 10 sec the green light goes on then after 10 sec it go… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
My kindle has frozen. WhenI turn it on to the HOME page and
My kindle has frozen. WhenI turn it on to the HOME page and select a new book to read I get a completely blank page. What do I need to do now?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My screen is frozen and I've tried to reset the Kindle by
My screen is frozen and I've tried to reset the Kindle by moving the switch to the right and holding for 20 sec. up to 50 sec. I charged the Kindle for 20 minutes. Some suggested using a paper clip to… read more
Jason Jones
Jason Jones
IT & Network Consultant
AAS Information Technology
3,467 satisfied customers
again my kindle wont turn on the screen has picture over picture
again my kindle won't turn on the screen has picture over picture in the sleep screen and also vertical lines running through it. I have pushed and held the wake switch for 20 or more seconds numerous… read more
Cris
Cris
1,790 satisfied customers
My kindle is quite new (6 months) - it is the one with the
My kindle is quite new (6 months) - it is the one with the onscreen keyboard. It will not open - it appears to be frozen, and doesn't respond to pushing the button on the bottom or holding the button … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a Amazon Kindle with keyboard. The screen is frozen
I have a Amazon Kindle with keyboard. The screen is frozen for 3/4 (from the top) with the Jane Austin photo with white lines going down through the screen. Underneath I can see the index of the Kindl… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle has frozen with a picture of Mark Twain on the screen.
My Kindle has frozen with a picture of Mark Twain on the screen. The picture looks ok but from the neck down there are small white horizontal lines on the left of the screen and instead of "switch to … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I chanrged my kindle yesterday and now when I try to turn it
I chanrged my kindle yesterday and now when I try to turn it on the green light goes on briefly andn then off and the device will not turn on. HELP! Don Gimbel 1(NNN) NNN-NNNN… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle instead of normal display of print has a picture
My Kindle instead of normal display of print has a picture of Charlotte Bronte with white skids through it and only a very narrow band of print below hat shows the page number, I cannot reset it by sl… read more
MD Sadique
MD Sadique
Engineer
Diploma in Applied Electronics and Instrumentation
410 satisfied customers
3G kindle, fully charged, now only a blank white screen. Keyboard
3G kindle, fully charged, now only a blank white screen. Keyboard not working at all. Was reading when this happened and before screen went white page was frozen… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
When I took my kindle out from its padded Timbuktu case, the
When I took my kindle out from its padded Timbuktu case, the screen had two diamond shaped white spaces and the underlying normal "Charlotte Bronte" image was striped and only partially visible. I rec… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
I picked up my kindle yesterday after not using it for 3 weeks.
I picked up my kindle yesterday after not using it for 3 weeks. It said the battery was ctitacally low and needed to be powered up. I hooked it up to a usb in the wall for 3 hours then put it on the c… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle screen is frozen and has lines running through it
My kindle screen is frozen and has lines running through it . I have had it on and off charge but nothing happens… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
The home screen with a picture of Charlotte Bronte seems to
The home screen with a picture of Charlotte Bronte seems to be permanently frozen on my screen.....I can see other activity taking place behind the picture as I try to go to other screens....can I get… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
I received a Kindle for this past Christmas.It now has 2 inch
I received a Kindle for this past Christmas.It now has 2 inch wide blank spaces along with several narrow "pin-stripes" from top to bottom and several "pin-stripes" from side to side. There are a coup… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
My Kindle, that I have had about 6 mos. went cubistic when
My Kindle, that I have had about 6 mos. went "cubistic" when I turned it off. Just black and white screen with different angles. It will not resopnd to any command..… read more
Mike
Mike
Technical Consultant
Working on MBA
1,312 satisfied customers
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Dan T.

Dan T.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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