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My Kindle (3H and Wi-Fi) D00901 has locked up and I cant reset

Customer Question
My Kindle (3H and Wi-Fi)...
My Kindle (3H and Wi-Fi) D00901 has locked up and I can't reset it. Is there a reset sequence available? If not, how/where do I have to send it.
Submitted: 5 years ago.Category: E-Readers
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Answered in 1 minute by:
9/10/2012
Electronics Technician: Kriptokrit, E-Readers Technician replied 5 years ago
Kriptokrit
Kriptokrit, E-Readers Technician
Category: E-Readers
Satisfied Customers: 3,073
Experience: Over 6 years of experience in Electronics support service.
Verified
Welcome!

My nickname is Todd and I will be the expert working with you today to help resolve your problem.


Just to be sure, is your Kindle locked (password locked) or frozen?

Thanks!
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Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
140 Satisfied Customers
Experience: DoD master electronics technician

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