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My Kindle says that it cannot connect to server (unable to open connection to SMTP server) Can receive email but cannot send email.
I have tried to change the port no. and have uninstalled my Kindle and tried to reinstall it. I changed from one HP computer to a new one with Windows 7 before all this happened. And had to reinstall the MyQwest internet program to the new one. I'm not experienced doing those things and probably goofed.
Hi and welcome,Which Kindle model do you have? Fire, Touch, Keyboard or other?You can receive email but cannot send? What is your email address ends with (after the @, like gmail.com, yahoo.com, quest.net, etc...)?
Have Kindle Fire @q.com
Thanks.For SMTP Server, please change it to smtp.centurylink.netThen hit Next and Save the settings. When done, please try to send or reply an email.
Now it says Email provider Certificate Issue
We were unable to verify the provider's certificate. Would you like to accept the certificate or decline and try again.
When I hit accept is does nothing but go back to the same message.
Hit reject and it goes back to the outgoing settings page.
Please change the SSL to NONE. Test it again.Thank you!
Says: setup could not finish
Cannot connect to server.
(unable to open connection to Smtp server.)
Would switching my internet account from XP to windows 7 have any bearing? Also when I setup original account it was MyQwest and when I transferred to this computer it ended up CenturyLink.com.
Please change 587 to 25. Test it again. If not working, change to 80.Switching from XP to Windows 7 does not effect your email account. And Quest was acquired from CenturyLink. That is why you see CenturyLink.com now.
Still says same thing Setup could not finish.
It did not work.
I've been able to receive emails on the computor. I just sent an email to my daughter but probably won't get a reply for a day or two. Apparently according to my email i sent one email. That must be the one to my daughter. It didn't say if it reached her email or not.
I did not remove the account and set it up again. I'm not sure how to do it and I have a bad headache right now and have other things I need to get done tonight.
To remove the email account:Go to Email app.Tap Menu button and select Accounts.Tap and HOLD your email account on the list and select Remove account.To add your email account:Go to Email app.Tap Menu button and select Add Account.Tap Other.Enter your FULL email address and password.Tap Next.If you are asked to enter server settings, enter the following info:Username: complete email addresspop.centurylink.netport 110no encryptionOutgoing Serversmtp.centurylink.netport 587 TLS (SSL if available)requires authentication, use same settings as my incoming mail server
On incoming POP server switched to mail.q.com
security type -SSL(if available
Authentication type-Plain and the Port automatically changed to 995
What do you mean by no incryption? When I put in what you emailed it said: user name or password ***** server name incorrect.
On outgoing: I entered smtp.centurylink.net
Security TLS (if available) also tried TLS always, SSL( if available) and SSL (always) Set up couldn't finish on any of them.
Authenticated Login failed.(535 sorry)
Tried them all. Same thing! And what do you mean by 'requires authentication, use same settings as my incoming email server'? I tried every combination I could. nothing worked.